Email Response

The email response records are used to update work requests via email or text message. These records are typically configured with specific codes that trigger actions within the system. For example, responding to a work order email with a particular code can change the status of the work order, add comments, reassign tasks, or add labor records

In email response, you have access to:

• Query: Perform queries to quickly find specific email response templates or tailor your searches based on specific criteria.