Update Email Response

If you have the email response details, you can access and update the email response. Email responses are unique, regardless of segment.

If an administrator added custom fields to forms in Classic TMS, they display in the module when you create or update the record.

1. Go to Email response > Query.

2. Enter search criteria and click Run query.

3. If multiple email responses appear in the results, select Update from the Actions menu to view the details of a specific email response.

   The Update page for the selected item displays.

4. Make changes.

5. Click Update.