Fullscreen Image

Accruent vx Maintain 2025.04 Release Notes

We're delivering this automatic upgrade on April 22, 2025.

Redesigned All Work Orders page on Mobile

VXMAIN-30155

View all your work orders on a redesigned Mobile page on ServiceAll Work Orders with improved usability, readability, and consistency.

allworkorders_fullscreen.png PNG image will display here

Mobile All Work Orders

New filters for better work order management in All Work Orders

VXMAIN-29936, VXMAIN-30061

Filter work orders by issue type and resolution with the new Fault and Action filters in All Work Orders in WorkSpace. You can also search for Not To Exceed (NTE) values in WorkSpace and Mobile to improve cost tracking and decision-making.

allworkoders_ws.png PNG image will display here

WorkSpace All Work Orders

Improvements and issues fixed

Component

Summary

Reference #

Approvals

Approve Work Order now shows department information inside the Site section, helping you select the correct finance code.

VXMAIN-27051

Assets

Control whether to require the in-service date when adding or editing an asset in Asset Management. This update lets you bypass the In-service date on the Asset Detail page when you don't know the exact date, improving data accuracy.

VXMAIN-30073

Assets

The Asset Types importer now includes a separate subcategory field. The importer validates subcategory values during import, and exports display category and subcategory in separate columns. Both fields are also separate in Asset Type Profile. This update improves data accuracy and ensures proper categorization of asset types.

VXMAIN-29633

Assets

Easily access warranty details and asset attributes in the new Asset Specifications tab in Work Order Summary, helping you make informed maintenance decisions.

VXMAIN-29950

Estimates, Mobile

The Estimates page in Mobile now includes a Provider details section with company name, contact name, phone, and email. Work Order Summary also displays the provider’s company name for better tracking.

VXMAIN-29671

Notifications

Notification rules now send emails to the contractor’s global email configured in Provider Site Profile if no dispatch email is available. This ensures contractors receive notifications, improving communication reliability.

VXMAIN-29867

Refrigerant Usage

When logging refrigerant usage in Mobile, an error message indicates when the technician's comment exceeds the 4,000-character limit, helping you identify and resolve the issue.

VXERM-1168

Service Providers

The Required document on creation and Required document on job completion fields in Provider Setup Options include a Role permission option. This setting allows you to control document requirements based on role-based permissions that Support configures. The system only requires documents during work order creation and completion if your role has the necessary permissions.

VXMAIN-30106

Work Order Creation

Keyword search now returns results for problem types when creating a work order, eliminating the need to select a category or subcategory.

VXMAIN-30067