Accruent vx Maintain 2024.12 Release Notes

We're delivering this automatic upgrade on December 3, 2024.

Associate providers with the Asset view only association

VXMAIN-28923, VXMAIN-29060

The new Asset view only association allows you to associate providers to view assets without listing them as options when creating a new work order, ensuring better control over work order assignments while still granting visibility to relevant assets. You can also import the Asset view only association in Provider Associations Viewer, streamlining the management of provider associations and enhancing operational efficiency.

Remove indicated PPM assets from work orders

VXMAIN-29272, VXMAIN-29271

Easily remove PPM assets from work orders if they don't require maintenance. In both Mobile and WorkSpace, select a removal reason, which saves to the asset history and triggers review. This feature ensures accurate scheduling and tracking of work orders, with administrator configuration required.

Improvements and issues fixed

Component

Summary

Reference #

Admin, Title types

Newly created and existing partner job title types now appear in AdminTitle Types and are available for assignments.

VXMAIN-29455

Admin, Work permits

The Work Permit Settings page now uses the smart table format. The Additional Prompts section correctly saves and displays when you enable the Display prompt(s) on no permit required option.

VXMAIN-29686

Admin

When adding a new asset category or department, a window now guides you to associate relevant Site Types and Work Order Constraints. This functionality ensures all necessary associations are completed in one step, without navigating to additional pages.

VXMAIN-20645

EAM

New users now see an updated End User License Agreement upon first login.

VXMAIN-29786

Invoice

Re-estimate values now display as expected in the Dashboard and go through the correct levels of approvals.

VXMAIN-29421

Notifications

When canceling a work order, the cancel reason and cancellation comments now appear on the email notifications, both on the standard and the general emails. The standard email is configured in Admin > Notifications, while the general email is automatically sent by the system when you create or cancel a work order.

VXMAIN-27439

Notifications

When you add log notes in work orders, you can now choose whether to include them in the work order history. Configure notifications in Admin > Notifications to notify relevant users of new notes.

VXMAIN-29357

Sites

The Refrigerant Systems Status now includes columns for you to identify preferred providers and systems with automatic leak detection equipment.

VXERM-1123

Sites

View event history for deleted refrigerant systems in Sites > Refrigerant System Status, including status changes before and after deletion.

VXERM-1132

Smart tables

These pages now use the smart table format:

  • Admin > PPM Schedules > All SchedulesPPM Detail

  • Admin > PPM > PPM Contract Group Update Tool

  • Admin > Auto-Purge

  • Service > External Work Orders

  • Service > PPM Schedules > All Schedules

  • Service > PPM Schedules > CPPM

  • Service > PPM Schedules > PPM

VXMAIN-26891

VXMAIN-26886

VXMAIN-27530

VXMAIN-27529

VXMAIN-26907

Work order

Email notifications for work order Pend site review and Service complete status changes now generate as expected.

VXMAIN-29691

Work order

Automatic work order tagging is now available upon status changes, ensuring consistent tagging without manual input. This feature enhances reporting and helps you track events and flag important jobs. Configure your rules in Work Order Tagging Rules.

VXMAIN-29737

Work order administration

You can now update the compliance status of multiple work orders with the new import template.

VXMAIN-29442
Work order administration

Bulk assign work orders from Pending and Pending Accept to Assigned status, streamlining reassignment and reducing manual effort.

VXMAIN-29732

Work order creation

The priority now updates automatically when changing the problem type of work orders in both WorkSpace and Mobile, ensuring the priority follows the configuration set in EAM Work Order Life Cycle Settings.

VXMAIN-29630

Work orders, Mobile

We improved the Job complete and Additional work required pages in Mobile to avoid confusion when selecting Yes and No options.

VXMAIN-29624

Work order rules

User Approval Rules now include Work Order Billing Type as a rule criteria option for Invoice approvals, supporting more specific approval configurations.

VXMAIN-27386