Send a Page from the Assignments Grid

Update Notice:

The content below has been updated to reflect functionality from the latest maintenance release. There may be differences in the functionality available to you, in the version of TMS you are using.

If you want to send a page to a resource assigned to a work order in the Dispatch queue, you can do so with the Pager icon found next to the Assignments grid on Dispatch forms that contain the grid.

The Pager module must be installed in order for this function to work. If the Pager module is not installed, the Pager icon will not appear on the Assignments grid.

To send a page, follow these steps:

Select Work Orders > WO Dispatch
Select the Dispatch form that you would like to use, which contains the Assignments grid
Open a work order
Select the tab where the Assignments grid is located
On the Assignments grid, click the Pager icon next to the resource's name
In the Pager window, select the Resource to page
TMS automatically completes the Email Address with the Pager Email field entry from the Resource master -The Resource doesn't appear in there if there is no entry in the Pager Email field on the resource's record.

See the Setting Up Resource Records for Pager topic for more information.
If the resource you want to page isn't in the Resource list, or you want to page additional people not assigned to the work order or people just not in the drop-down menu, you can manually enter the email address in the Email Address field. Email Address is the only required field on this screen. It must be filled before you can send a page.

Separate multiple email addresses with a semi-colon (ex: [email protected]; [email protected])
The content of the page that will be sent is shown in the textbox below the Email Address field. If necessary, add more information to the page
Click Send Page