EMS Release Notes 226.1.0

We're delivering the automatic upgrade on February 13, 2026.

ClosedRequirements

To determine what to download, check your current installs for all your licensed products and make note of the date and release number on the About screen in your EMS software. Download and install the latest updates from the table below. Any download links for which you are licensed will be available to you once you are logged into Accruent Access.

To ensure your users are benefiting from the newest features, enhancements, and fixes, we recommend that you upgrade to the most current release of your EMS product.

You now need the .NET Framework 4.8.0 on the application server.

You only need the latest downloads for any component since they are cumulative.

The Downloads area of Accruent Access offers an alternative view of your licensed releases, organized by product. To view the Downloads area, log into Accruent Access and navigate to My Products > EMS Downloads (opens a new tab) > (Release) Releases & Patches.

ClosedEMS Email Functionality Enhancement: Migration to OAuth

To prepare for Microsoft's retirement of Basic Authentication for SMTP AUTH in Exchange Online on April 30, 2026, EMS is updating its email functionality to use OAuth. To maintain compatibility with external SMTP servers, set the global email preference to SMTP and ensure all users have valid SMTP email addresses configured. This change ensures ongoing compatibility and enhances security for customers relying on external SMTP servers.

Key Improvements:

  • OAuth Integration: The Desktop Client now supports OAuth for external SMTP, utilizing Client ID and secret configurations. This aligns with Microsoft's authentication standards and strengthens security.

  • Seamless Transition: The migration targets the DTC Windows client use case, minimizing disruption while preserving essential email capabilities.

  • Customer Responsibility: Customers must configure OAuth on their SMTP or Exchange environments. Learn more about configuring OAuth on your SMTP.

ClosedEMS Desktop Client

Build #226.1.0.101

Summary Reference #

Editing reservation‑level details that don’t affect booking‑level fields, such as the reservation source or a URL, no longer triggers updates to Outlook. These changes are now recorded in the History and Properties tabs, preserving reservation accuracy without generating new calendar invitations. Outlook updates continue to occur only for booking‑level changes.

EMS-22467

Automated reports now send reliably throughout the month, regardless of date format. The system no longer uses the GetUSDateTime function, preventing the date‑parsing errors that occurred after the 12th.

EMS-23934

The Dashboard now loads within an optimal performance range, typically in under 5 seconds, even with large data sets. This improvement eliminates delays caused by course updates and removes the need for workarounds such as unpublishing terms.

EMS-23275

The EMS database now blocks duplicate mailboxes to prevent unnecessary data growth. When you add an Exchange mailbox to a room configuration, the system checks for duplicates and notifies you if one exists. Duplicate addresses aren't saved.

EMS-23580

The Reviewed Date column on the Dashboard now shows timestamps in your local time zone instead of UTC. When you mark a notification as reviewed, the timestamp correctly reflects your local time for accurate administration and tracking.

EMS-21048

You can now upload SVG files as floor plan diagrams without causing the Desktop Client to stop responding. The system enforces limits on path length, number of points, and file size. If a file exceeds these limits, an error message provides guidance on how to optimize it.

EMS-23898

Room features in the Room Details window now appear with improved contrast in dark mode. Features display on a gray background with white text for better readability.

EMS-23074

Desktop Client now correctly accepts valid login credentials, resolving issues where users saw invalid‑login errors despite entering correct information.

EMS-24016

TheVisitor Check In window now displays the correct Check In Time based on the local building time. This fix removes the incorrect GMT offset adjustment that previously altered the check‑in time.

EMS-23957

When you select Use Package Item Prices and add a resource package to a reservation, only the package price is applied. Individual items correctly display a price of $0. To apply package pricing across the reservation, select Update Pricing. Invoices now consistently reflect the correct package price.

EMS-22144

Mark bookings as Internal to exclude them from reservation confirmations and invoices. Internal bookings remain visible in the EMS UI for internal management. Only non‑internal bookings appear in external communications.

EMS-21464

Updates to Exchange‑enabled process templates no longer affect other bookings. Assign unique event names where needed (such as one for a breakout room) while leaving others unchanged.

EMS-21358

Adding a new building no longer changes audit dates or audit users on Everyday User Process Templates. The Audit tab continues to display original audit details, preserving data integrity.

EMS-21327

Bookings with the Internal event type are now excluded from printed confirmations and generated invoices. This change ensures only public‑facing events appear in external documents while internal events remain available for setup and operational use.

EMS-21047

Hyperlinks in the Email History section now open in your default system browser. Previously, these links opened in Internet Explorer regardless of system settings. The update supports modern browsers and respects your organization’s configuration.

EMS-20503

ClosedEMS Web App

Build #226.1.0.1981

Summary Reference #

Desktop Client now efficiently assigns large numbers of templates to everyday users. Previously, assigning more than 100 templates at once could cause login errors in the Web App. This update optimizes the assignment process to prevent errors and delays, ensuring smooth login and template access.

EMS-23206

The floor map indicator now appears immediately when you open a room from List View. Selecting the floor map icon opens the correct map, highlights the selected room, and displays the reserve prompt and indicator icon right away.

EMS-21330

The Web App now consistently displays the customized label for the second phone number field in the 2nd Contact section. When you set the Default Phone 2 Label to a custom value in the Desktop Client, that label now appears on the Reservation Details page in the Web App. This update resolves previous mismatches between configuration and what users see.

EMS-21990

The system now accurately supports continuous 24/5 building hours. With building hours set from Sunday at 11 AM through Friday at 10 PM, reservations that cross midnight no longer trigger a Request Violates Building Hours error. Schedule View correctly shows the building as open all day on Monday and Tuesday.

EMS-21472

The Web App navigation bar now meets accessibility and HTML compliance standards in regards to ARIA roles nested tags. These improvements enhance compatibility with screen readers and improve overall accessibility.

EMS-21383

Special dates now appear in Schedule View without requiring horizontal scrolling to the 12:00 AM time slot. When you create a special date and set it to Display to Everyday Users, its text is visible immediately during booking.

EMS-20973

During the reservation process, selecting a customer now displays all linked contacts as checked. You can add existing contacts to a reservation without removing contacts already associated with it. This update improves data accuracy and prevents accidental removals.

EMS-20858

Meeting times remain consistent when adding or removing TEAMS meetings, including during Daylight Savings Time transitions. This update prevents time shifts across time zones and editing scenarios, ensuring meeting times stay aligned with the original booking.

EMS-20046

ClosedEMS for Outlook - COM Add-In

Build #  226.1.0.8

Summary Reference #

Adding a new room to an Outlook appointment after removing a room with the EMS for Outlook add-in now updates the reservation status from Cancelled to Confirmed.

EMS-22718

ClosedEMS Platform Services

Build # 226.1.0.2467

Summary Reference #

The Platform API now supports updating a room’s code to match the code of a room in another building without causing conflicts and returns a message confirming valid operation. To maintain data integrity, the API prevents duplicate room codes within the same building. If you attempt to create a duplicate, the API returns a clear error message. These improvements ensure consistent error handling and reliable room lifecycle management.

EMS-23419

Selecting Check Sync Mailboxes under the Logs tab in the Jobs section no longer displays an error message. You can now verify mailbox synchronization between EMS and Exchange without interruptions.

EMS-22234

The Exchange Sync Utility now reliably syncs recurring EMS reservations to ERI. When you add a mailbox to a room configuration and run the utility, bookings are correctly created in Exchange, and the reservation is marked as Exchange-enabled. Enhanced error handling now provides clear, actionable error messages when unexpected conditions occur. Logs capture detailed information without causing crashes, improving supportability and troubleshooting.

EMS-20584

Contact Customer Support

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