Accruent Observe 2024.06 Release Notes

We're delivering this automatic upgrade on June 17, 2024, with these highlights:

  • Site Layout: Get more from your maps and floor plans with our cleaned-up look and feel, new sizing options for assets on the layout, and access to all of it now consistently displayed in the Enterprise Globe Map, all for a better view and working knowledge of your assets.

  • Graphing Tool: Leverage the reporting capabilities of our updated Graphing Tool on the Enterprise Globe Map and on Flagged Conditions pages for quick and important insights on asset health, wherever they are in the world.

Improvements and issues fixed

Component

Summary

Reference #

Assets

Asset lists in vx Maintain and Observe now display the same items, ensuring consistency and accuracy across both platforms.

VXOB-8515

Calendar and Schedule

Event names in the Calendar and Schedule Setup are now country-specific, so events with the same name from different countries are accepted. We also enhanced the prompts for duplicate event names to offer clearer guidance on how to proceed.

VXOB-8514

Calendar and Schedule

We enhanced the calendar for seasonal events to take precedence over standard weekly events, ensuring that closed schedules for seasonal events display correctly.

VXOB-8222

Compliance, Mobile

In Mobile dashboards, Date Range is now a mandatory field when creating service compliance tiles and compliance documents. VXOB-8562

Dashboard, Flagged Conditions

Dashboard tiles now refer to controllers by their alias when defined, and by their name if the alias isn't defined. Tiles now only refer to controllers by their 16-digit ID if no alias or name is defined, making it easier to identify individual controllers on the tiles.

VXOB-8365

VXOB-8589

Enterprise Globe Map, Site Layout

The Enterprise Globe Map now reflects the color scheme configured in Site Layout Settings, helping you better distinguish asset tags on site layouts from within the global view.

VXOB-8359

Flagged Conditions, Mobile

With proper user permissions, you can now delete flagged conditions documents in Mobile like you can in WorkSpace.

VXOB-8518

Flagged Conditions, Mobile

We updated the dialog that appears in Site Layout when there is no product type associated with a controller, more clearly indicating the action you should take to configure the controller. This includes the ability plot a controller and upload a floor map via the dialog.

VXOB-8590

VXOB-8513

Graphing Tool

We updated the graphs on the Enterprise Globe Map, Mobile Flagged Conditions Detail, and Service > Flagged Conditions to use the new Graphing Tool so that graphs across the platform have consistent functionality.

VXOB-8576

VXOB-8499

VXOB-8594

Graphing Tool

Cells on the Graphing Tool are now empty when there is no corresponding data for them, rather than showing indecipherable text.

VXOB-8588

Retrofit Events, System History We updated System History to have columns that support retrofit details, such as Refrigerant Added and Refrigerant Recovered.

VXERM-1083

VXERM-1106

Scheduled Suspensions

Scheduled suspensions now accurately detect conflicts in suspension times, correctly handling overlapping sites, product types, and controllers to ensure suspensions can run without issue and as intended.

VXOB-8577

ServiceChannel Integration

Asset status updates in ServiceChannel now populate to downtime history in Observe so that reports accurately reflect in-service time.

VXOB-8573

Site Layout

You can now define a size (small, medium, or large) for asset tags displayed on site layouts, making the layouts easier to view based on your preferences.

VXOB-8587

Site Layout, Mobile

We updated site layouts in Mobile to ensure all components display as intended, for better viewing and greater ease-of-use.

VXOB-8500

VXOB-8578

Suspended Monitoring

To ensure accurate suspension times, we updated suspended monitoring to use the site's local time zone directly, rather than converting to the local time zone from UTC and risking conversion errors.

VXOB-8586