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2026.09 Accruent Maintain, Observe, and Sustain Release Notes

We're delivering this automatic upgrade on September 21, 2026.

Accruent Maintain

Auto-approval exception rule

VXMAIN-31136

Set invoice auto-approval exception rules based on subtotal thresholds using these operators in Auto-approval exception detail

  • Greater than (default for existing exceptions)

  • Less than

  • Greater than or equal to

  • Less than or equal to

Editable refrigerant rate bill status

VXMAIN-30667

Edit refrigerant bill status is now available under EAM invoice form settings for administrators. This allows you to edit the Bill status even if Edit refrigerant rates is set to No.

The setting defaults to the same value as Edit refrigerant rates.

Mobile Dashboard

New dashboard

VXOB-9767

Use the updated Mobile dashboard as the default experience without toggling Preview the new dashboard.

New workspace toggle

VXOB-9794

Swap back to the previous workspace by toggling New workspace if you have the required role permissions.

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New workspace toggle

Updated Mobile Dashboard screens

VXOB-9782, 9781, 9779, 9776, 9785, 9784, 9783, 9780

  • Work permits - Sign off popup

  • Work event detail

  • Site audit verifications

  • Table buttons

  • Service events

  • Close SIC/FVT checks

  • System event detail

  • Work order summary

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Collapsible Sections

Improvements and issues fixed

Component

Summary

Reference #

Dashboard, Assets

Create and indicate new assets from Asset indication through PPM work orders in Mobile.

VXMAIN-30933

Dashboard, Work Orders

A search for Asset tag in Create work order now requires only one selection.

VXMAIN-30870

Import Tool

Import technician and staff data with email addresses containing apostrophes without errors.

VXMAIN-31449

Service, All CPPMs

Enable Allow update CPPM compliancy in Invoice setting. This updates compliance for closed and invoiced work orders when you modify certificates or reports.

VXMAIN-30511

Customer idea

Smart Table, Alarms

Search the Equipment alarms table without search terms shifting columns or resetting between pages.

VXOB-9804

WebService, Work Orders

Ensure contractors who use web services meet the same document standards as those who use the application.

VXMAIN-30996

Customer idea

Work Orders

Apply NTE Rules when reassigning work orders to contractors.

VXMAIN-30310

Work Orders, Import Tool

View and export Estimate total values from the All work orders table.

VXMAIN-31302

Customer idea

Work Orders, WebService

Perform actions and reassignments via web services on work orders from other internal providers.

VXMAIN-31439