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2026.06 Accruent Maintain, Observe, and Sustain Release Notes

We're delivering this automatic upgrade on June 15, 2026.

Accruent Maintain

Update SLA due dates and log notes in bulk from templates

VXMAIN-31127

Customer idea

Update log notes for multiple work orders at once on WO Administration. You can also update log notes and Service Level Agreement (SLA) due dates in bulk using import templates.

Mobile Dashboard

Updated Mobile Dashboard screens

VXOB-9353, 9346

We refreshed these Mobile Dashboard screens, providing a more modern and consistent experience:

  • Close Follow Up Verification Test

  • System event detail

Improvements and issues fixed

Component

Summary

Reference #

Account Codes

Account Codes Split Attribution now lets you edit rows independently by Problem Type instead of editing the entire subcategory.

VXMAIN-30578

Admin, 2FA

Administrators now choose which provider roles require two-factor authentication (2FA) by adding them to the Included Roles list on the User Account Security Options > External Providers page. Previously, administrators selected which roles to exclude from using 2FA.

VXMAIN-31117

Sign-in, 2FA

After the first successful two-factor authentication (2FA) check, subsequent sign-ins in the same browser skip the 2FA prompt and go directly to the home page.

VXMAIN-31174

Users, Import Tool

The User Importer now supports additional fields, including street address, phone number, and language. If these fields are left blank during import, values default to the user’s associated site.

New validation also checks U.S.-based addresses, as well as language and time zone values for consistency.

VXMAIN-31177

Work Orders, Attributes

Two new filters,  Attributes and Attribute Values, are now available for sorting All Work Orders for Mobile and Workspace.

VXMAIN-30998

Customer idea

Work Orders, Providers Preview Work Orders now displays results based on contract and provider without requiring provider-site associations. This behavior now aligns with All Work Orders. VXMAIN-29289