Add or Update Asset Downtime
In Work Order Edit, you can add a new asset downtime record or update an existing one.
Add an Asset Downtime Record
To add a new downtime record to a work order, follow these steps.
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Open a work order in Work Order Edit.
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Select the Downtime tab (or other tab with the Downtime grid, if using a custom form).
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Select the Add button (+) next to the Downtime label.
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If there is more than one asset associated with the work order, select the > button to choose the asset to which you want to assign the downtime.
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Select the Description field and enter a description for this downtime record.
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Select the Start Date field.
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Select the date that the downtime started.
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Select the Downtime button to return to the Downtime entry.
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Select the Start Time field.
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Select the time that the downtime started.
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Select the Downtime button to return to the Downtime entry.
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Select the End Date field.
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Select the date that the downtime ended.
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Select the Downtime button to return to the Downtime entry.
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Select the End Time field.
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Select the time that the downtime ended.
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Select the Downtime button to return to the Downtime entry.
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If you did not enter a Start Date/Start Time and End Date/End Time, select the Total Hours field and enter an hours value for the downtime record.
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Select Save when you're done. (Cancel takes you back to the work order without entering the downtime record.)
Update a Downtime Record
To update an existing downtime record on a work order, follow these steps.
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Open a work order in Work Order Edit.
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Select the Downtime tab (or other tab with the Downtime grid, if using a custom form).
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Select the downtime record you want to update.
If you want to delete a record, swipe across the downtime record to delete, and select the Delete button when it appears.
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Change the values you need to update.
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Select Save when you're done. (Cancel takes you back to the work order without updating the downtime record.)