Add or Update Asset Downtime

In Work Order Edit, you can add a new asset downtime record or update an existing one.

Add an Asset Downtime Record

To add a new downtime record to a work order, follow these steps.

  1. Open a work order in Work Order Edit.

  2. Select the Downtime tab (or other tab with the Downtime grid, if using a custom form).

  3. Select the Add button (+) next to the Downtime label.

  4. If there is more than one asset associated with the work order, select the > button to choose the asset to which you want to assign the downtime.

  5. Select the Description field and enter a description for this downtime record.

  6. Select the Start Date field.

    1. Select the date that the downtime started.

    2. Select the Downtime button to return to the Downtime entry.

  7. Select the Start Time field.

    1. Select the time that the downtime started.

    2. Select the Downtime button to return to the Downtime entry.

  8. Select the End Date field.

    1. Select the date that the downtime ended.

    2. Select the Downtime button to return to the Downtime entry.

  9. Select the End Time field.

    1. Select the time that the downtime ended.

    2. Select the Downtime button to return to the Downtime entry.

  10. If you did not enter a Start Date/Start Time and End Date/End Time, select the Total Hours field and enter an hours value for the downtime record.

  11. Select Save when you're done. (Cancel takes you back to the work order without entering the downtime record.)

Update a Downtime Record

To update an existing downtime record on a work order, follow these steps.

  1. Open a work order in Work Order Edit.

  2. Select the Downtime tab (or other tab with the Downtime grid, if using a custom form).

  3. Select the downtime record you want to update.

    If you want to delete a record, swipe across the downtime record to delete, and select the Delete button when it appears.

  4. Change the values you need to update.

  5. Select Save when you're done. (Cancel takes you back to the work order without updating the downtime record.)