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Get Started

On the Siterra Sign In page, sign using the sign in method chosen by your organization:

Username and password

If your organization uses a Siterra username and password for authentication, in the User Details section of the Preferences page, you can edit your name and email address, change your password, and change your hint question and answer.

You can also retrieve a forgotten username or password from the sign-on page.

  1. Click Forgot Password/Username.

  2. Enter your Last name.

  3. Enter your Email address.

  4. Click Submit.

  5. Enter your Hint Question.

  6. Enter your Hint Answer.

  7. Click Submit.

    The system sends an email with new credentials so that you can sign in and submit a new password.

Submit New Password or Reset Password

If you are a new user or have requested a password reset, the Submit New Password page displays when you sign in.

  1. Enter New Password and Confirm Password.

  2. Enter the Password Hint Question to ask when you reset your password.

  3. Enter Password Hint Answer.

    This must be different to the question.

  4. Click Continue.

Navigation

Use these methods to navigate in Siterra:

These videos are available: