Manage Contact Information
Unlike Vendors, Contacts do not have their own home pages in Siterra. Instead, Contacts are managed from the Contacts page.
Access a Contact's information:
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Navigate to the Contacts page.
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Click the Contact name.
A new window appears containing the Contact's information.
When you opens the Contact's information, the following sections are displayed:
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Contact Details: Contains basic Contact information, such as name, company, and email.
Administrators can associate a Contact to a particular Vendor. Once associated, the Vendor name appears in the Vendor field of the Contact Details section.
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Phones: Displays various phone numbers for the Contact.
You can set a certain phone number or email address as primary.
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Business Address: Displays the Contact business address.
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Mailing Address: Displays the Contact mailing address.
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Home Address: Displays the Contact home address.
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Other Address: Displays any other address associated with the Contact.
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Notification Subscriptions: Allows users to set up notification subscriptions for the Contact.
Primary Email
You can enter multiple email addresses for a Contact and designate one as primary.
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Navigate to the Contacts page.
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Click the menu stacks button next to the Contact name, then click Edit.
A new window appears.
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Click the Emails tab to view the Emails section.
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Click the menu stacks button next to the desired email address, then click Edit.
The section expands to display a form.
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Select the check box next to Is Primary.
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Click Submit.
The email is marked as the primary email for the Contact.
Primary Phone
You can enter multiple phone numbers for a Contact and designate one as primary.
Business Phone is the default primary phone number for the Contact.
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Navigate to the Contacts page.
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Click the menu stacks button next to the Contact name, then click Edit.
A new window appears.
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Click the Phones tab to view the Phones section.
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Click the menu stacks button next to the desired phone number, then click Edit.
The section expands to display a form.
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Select the check box next to Is Primary.
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Click Submit.
The phone number is marked as the primary phone number for the Contact.
Add Vendor Location Codes
You can add vendor Location Codes on the Vendor page.
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From the Siterra homepage, navigate to the top menu bar, select Directory > Vendors.
Click Browse.
The Vendors directory opens.
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Navigate to the desired Vendor and click in the Vendor name.
The Vendor's page opens.
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Scroll down to the Location Codes section and click the Add button.
A new window opens to the Location Code information.
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The name and Location Code are the only mandatory fields.
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You can also add a description of the code here, along with address information and other information here.
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Click Save when complete.
The new Location Code displays in the grid.