Activate/Deactivate a User

On the Users page, you can activate an inactive user account that has expired or was manually deactivated. You can also deactivate an account.

Activate a user account

1. On the Users page, locate the user you want to activate.

2. Click menu in the column next to the Display Name for that user.

3. Click Activate.

4. Click Yes to confirm the activation, or click No to cancel and return to the Users page.

You can also deactivate an active user account on the Users page. Deactivating a user account prevents login, deletes the user's notification subscriptions, and removes the user from Business Intelligence reporting.

It may take up to 24 hours for a deactivated user to be removed from Business Intelligence reporting.

Deactivate a user account

1. On the Users page, locate the user you want to activate.

2. Click menu in the column next to the Display Name for that user.

3. Click Deactivate.

   The section expands to display a form.

4. To keep the user in the contacts list, select Show in Contacts List.

5. Click Submit.

6. Click Yes to confirm the deactivation, or click No to cancel and return to the Users page.

   Once deactivated, the users account displays as locked on the Users page.