Exceptions

In Siterra, Exceptions are Payments requiring additional attention. Exceptions provide you with immediate visibility of Payments that have changed over the previous period (e.g., when Offsets or Discounts are no longer valid). Exceptions appear in the Finance Manager and include both Payable and Receivable Payments.

You can determine the reason a Payment appears on the Exceptions page by viewing information in the Exception Reason column for the Payment Line.

Take Action on Exceptions

You can perform various actions on a specific Exception by clicking the menu stacks button next to the Exception.

Available actions vary depending on the Payment parameters and user permissions.