SSO User Restrictions

Some restrictions apply to SSO users in Siterra.

Passwords Change

SSO users cannot change passwords from the Preferences page, as this is not applicable to Single Sign-On clients.

Forgotten Login and Locked Account Links

If an SSO user attempts to reset a password using the Forgot Login/Reset Password link on the login page, an error message occurs. Additionally, if an SSO user attempts to utilize the Locked/Expired Account link, an error message appears.

SSO Login

If an SSO user attempts to log in using the standard Siterra login page (i.e. https://apollo.siterra.com/apollo/), an error message appears. If a default login page has been specified in the Admin > Portfolio settings, the user is redirected there.

For more information on setting default login, logout, and error pages for Single Sign-On users, see Setting SSO Default Pages.

Mobile

Single Sign-On users may log in through the Siterra mobile site using their company's VPN.