User Data Sync

Single Sign-On user data is communicated through a data sync. This sync runs at regular intervals, transferring user information from the client database to the Siterra application.

The data sync occurs in one of two ways:

• The Siterra system receives a file sent by the client.

• Siterra retrieves the file from the client's system.

  Each Single Sign-On user must have a unique Siterra user name determined by the client.

Using data provided by the client, the data sync performs the following operations automatically:

• Creates new Siterra user accounts.

• Updates data for existing users.

• Deactivates user accounts.

Required Data for SSO User Creation

In order to create or update Single Sign-On users, administrators must provide the following user data:

• First Name

• Last Name

• Email

• User Name

  These fields are required for SSO user creation.

The following fields are optional information which may be included in the user data:

• Default Date Format

• Country

• Business Phone

  Additional optional fields may be utilized in the data sync as well, depending on client preference.

Schedule Data Sync

The data sync can occur:

• Once a day after business hours.

• At scheduled intervals throughout the day.

• At a certain times specified by the client.

  Clients can schedule a data sync at scheduled intervals as well as at specified times. For example, the data sync can run once every 90 minutes and also at 2:30 PM every day.