Sign in to RedEye

When your system administrator grants you access to RedEye, you receive an email invitation with a link to create your account.

Complete the initial registration in a desktop web browser.

1. Open the invitation email and select the registration link.

2. On the Create a RedEye account page, complete the registration form.

3. Use your work email address when registering.

Multi-factor authentication (MFA)

RedEye uses MFA to help protect your account from unauthorized access. If you sign in with a username and password instead of SSO, you must enter a verification code from an authenticator app each time you sign in.

Supported authenticator apps

RedEye supports the following authenticator apps:

• Microsoft Authenticator

• Google Authenticator

• Authy

• Guardian

Download them from your device's app store, such as the App Store or Google Play.

Configure MFA

You must complete the initial MFA setup in the RedEye web application.

1. Install a supported authenticator app on your mobile device.

2. Allow the authenticator app to access your device camera.

3. Open RedEye in a desktop web browser.

4. Sign in with your email address and password.

5. When the QR code appears, open your authenticator app.

6. Add a new account and scan the QR code.

7. Enter the six-digit verification code displayed by the authenticator app.

8. Save the recovery code in a secure location.

9. Select the confirmation checkbox and continue.

If you have already registered your account and your organization doesn't use single sign-on (SSO):

1. Enter your email address and password.

2. Select Sign in.

3. When prompted, enter the six-digit code from your authenticator app.

If your organization uses SSO:

1. Enter your email address.

2. Follow your organization's sign-in process.

Some organizations use tenant-specific URLs for protected buckets. If you have trouble signing in, contact your administrator.