Work Orders

The Work Order module is used to maintain information about each work order in the system. The initial values populated into a work order are obtained from other modules and data in the system, such as the service requester, Asset module, Procedure module, and assigned labor resources. 

Once the work order has been defined, it becomes completely independent of the original source of the data. If data is later changed on a source record, the work order is not affected. For example, if a work order is created for an asset that belongs to a particular shop and that asset is later assigned to a different shop, the work order continues to be associated with the original shop. Similarly, if you alter the labor rate for a particular assignment on a work order, that rate would not affect the rate stored with the labor resource. 

For information on the tools associated with the Work Order module, see System Admin: Work Order Tools.

Access the Work Order module:

1. Choose between two options:

   • Click the Open button on the toolbar.

   • Click the Module menu button displayed in the List pane.

     The Module menu will display.

2. Click the Work Orders option.

   • If you accessed the Module menu from the Open button, the Work Order list and the Work Order Work Center Home Page display.

   • If you accessed the Module menu from the Module Menu button, the Work Order list display, but the content of the Work Center do not change until you have selected a record.