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Accruent Maintenance Connection v2026.10 Release Notes

We're delivering this automatic upgrade on September 30, 2026.

Analytics Central

Analytics Central is now available with prebuilt reports, interactive dashboards, presentation-ready visualizations, and AI-assisted reporting tools. Contact your Accruent representative for availability and licensing details.

Asset map enhancements

Open work order details from the map view

MC-24139

Select a work order pin on the Asset map to view its details.

Set time for work order assignments

MC-24042

Choose whether the work order can be completed at any time or at a specific time in the work order assignment.

Edit or remove work order assignments

MC-24043

Edit work order assignments in the Asset map > Details tab. Update the assignee, assignment date, hours, and time, or remove the assignment.

View work order related documents

MC-23950

Access documents related to a work order from the Asset map > Documents tab.

Search documents in the Documents tab

MC-23951

Use the new search bar in the Documents tab for assets and work orders in the Asset map to find the documents you need.

New fields available when creating assets in the Asset map

MC-23803, MC-23802, MC-23801

Enter or edit more asset information from the Asset map using the UDF Fields, Manage, and Other tabs when creating assets.

Include assets without location information in the Unlinked tab

MC-23758

View unlinked assets without location information in the Asset map > Unlinked tab. Use the Include assets without location data filter to show assets that do not have latitude or longitude coordinates.

Typeahead and multi-select in filters

MC-23952, MC-23725

Find assets and work orders with improved filtering in the Asset map. Filters now support typeahead search and multi-select, making it easier to locate and work with specific assets and work orders. Start typing to find filter values, and select multiple values within a filter to refine your results.

ClosedAsset filters

  • Shop

  • Repair Center

  • Classification

  • Department

  • Sub-status

  • Customer

  • Priority

ClosedWork order filters

  • Status

  • Target Date

  • Priority

  • Type

  • Sub-status

  • Repair Center

  • Assigned

  • Department

  • Problem

  • Zone

  • Asset

Pre-populated Reason values

MC-24351, MC-20469

Select from a list of standard reasons when you cancel or deny work orders. This helps keep records consistent and improves reporting. Administrators can add or edit options in the WO cancel/deny reasons for labor report lookup table manager.

Predefined values include:

  • III - Incomplete or Inaccurate Information

  • LOA - Lack of Authorization

  • RSC - Resource Constraints

  • DUP - Duplicate Requests

  • IPN - Incorrect Priority or Non-Essential Work

  • SAF - Safety Concerns

  • COR - Changes in Operational Requirements

Master and child work orders in grid view

MC-23698

The grid view now works like the list view for master and child work orders. By default, the grid shows master work orders and hides child work orders. You can still find child work orders by searching for them or by using top-level filters.

Improvements and issues fixed

Component Summary Reference #

API

You can now successfully upload images to work orders using the POST /v8/WorkOrders/{workOrderPK}/images endpoint.

MC-24036

Asset map

When you create an asset from the Asset map, the form now shows the exact labels, visibility, and required-field rules you set in Forms manager.

MC-24235

Assets

When you update an asset’s Class field, the Classification name now matches the selected Classification ID.

MC-23833

Category

The Category name field now automatically reflects the correct value when you update the Category ID using the lookup table. This applies to all modules where the Category field is available.

MC-23936

MC Kinetic

The work order API no longer requires the WO_HISTORY_TABA permission to update work orders and tasks.

MC-22973

MC Kinetic

MC Kinetic now signs you in faster by skipping the environment selection screen after you enter your credentials.

MC-24272

Reports

When you export reports to CSV, date and time columns, such as downtime timestamps, now correctly show your client time zone from System Preferences. Previously, these exports used the server time zone.

MC-24216

New Service Requester

View service requests submitted by other users across all repair centers associated to your access group with the Allow user to view/access work orders requested by all users access right. This excludes non-PM work orders and work orders requested more than 365 days ago.

MC-23917
New Service Requester

Introduced in 2026.9, administrators can now configure which Priority values appear on the Service Requester form. In the New Service Requester, go to Configure > Added fields > Priority, then select Show options. In Set priorities, select the priority values available on the form.

MC-23913

Work orders

Complete work orders using the Complete/Close dialog regardless of your access group's Sub-Status (WO.SubStatus) edit permission setting in the new user interface.

MC-24049

Work orders

When filtering by asset in the grid view, results now show all matching work orders regardless of whether the asset is associated as the primary asset on the Details tab or attached to an individual task on the Tasks tab.

MC-24278

Work orders

When assigning labor to multiple work orders from the Work Order list, the system keeps existing assignments unless you select Remove existing assignments (Reassign).

MC-24310

Work orders

Renamed field labels from Forms manager now show correctly across the Work order details page, including user-defined (UDF) bit fields.

MC-23836