Change/View Member Password

Passwords can be modified on behalf of a Maintenance Connection Member. If a user is in an active session, they will be signed out of the system when you update their password.

Edit a member's password:

1. Select Tools > Members > Password Management from the Main Menu.

   The Password Management window opens.

2. Locate and select the record you want to update.

   The Edit Member window opens, with the Password fields blank.

   Accessing the Edit Member window requires you to reset the password for that member.

3. Enter a new password in the first password prompt field.

   Passwords must meet the parameters defined for your organization on the Security Setting tab. As a new value is entered, the strength of the password entered will be shown to the right of the field prompt. Keep in mind that passwords are case-sensitive.

4. Confirm the new password by entering the same value into the second password prompt.

   Until the values match, the following message will be displayed below the password prompts.

5. If you would like the member to be prompted to change the assigned password upon next login, click the check box for this option.

6. Click Apply.

   The Password Management Members page appears.