Send Chat Transcript as a Message

You can send a transcript of a Chat window to the member with whom you were conducting the chat and/or another member. This is helpful when important information is documented in a Chat window.

Send a chat transcript as a message:

  1. With the Chat window open, click the Send Transcript button on the right side of the window.

    The Compose Message window opens with the content of the Chat window displayed in the body of the message.

    The individual with whom you were conducting the chat is already listed as the primary recipient of the message.

  2. Add any additional recipients as desired.

  3. Enter an appropriate subject for the message in the Subject field.

  4. Supplement the body/content of the message if needed.

  5. Click the Send button.

    The message is sent.