Change and reset your password

If your organization uses single sign-on (SSO), manage your password through your organization's identity provider.

If your organization doesn't use SSO, change your password from My options in Lucernex. If you forget your Lucernex password, reset it from the Sign in page.

Change your password

1. Sign in to Lucernex.

2. On the Toolbar, select Tools.

3. Select My options.

4. In Old password, enter your current password.

5. In New password enter a new password.

6. In Confirm new password, re-enter the new password.

7. Select Update.

Reset your password

1. On the Sign in page, enter your Username and Firm, and then select Next.

2. Select Forgot password.

3. Enter your Username and Firm, then select Email password reset link.

   Lucernex sends a password reset email to the email address associated with your account.

4. In the Password reset email, select Reset password.

5. In Password enter a new password.

6. In Confirm password, re-enter the new password.

7. Select Reset password.

8. Sign in with your new password.