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Service Channel integration

The Service Channel Integration Report is a Global Report Template that provides key information about the integration activity between ServiceChannel and Lucernex including:

  • Firm ID: Client

  • Service Channel Location ID: Value of the Contract.ScLocationID field

  • Category: Responsibility.CodeAssetCategoryID

  • Responsibility Type: Responsibility.CodeResponsibilityTypeID

  • Responsible Party: Parent Responsible Party Code

  • Comments

  • Responsibility RecID: ID of the responsibility record in Lucernex

  • SubscriberID: Service Channel Subscriber ID