Manage Default Shifts on Calendar

Manage default shifts from the Calendar view.

Update default shifts in bulk

Update the default shift for multiple technicians at once.

1. Go to Capacity management > Views > Calendar view.
2. Select Bulk actions > Update default shift.
3. Select a shift to set as a default.
4. Select the technicians the default applies to.
5. Select Add.
6. Select Save.

Update a default shift from the calendar

Update the default shift for a single technician from the calendar.

1. Go to Capacity management > Views > Calendar view.
2. Select a technician's shift event from the calendar.
3. Select Update default shift.
4. Select the New shift.
5. Select Save.