EMS System Requirements - 226

EMS Software only supports the latest Service Pack or Continuous Update for the following SQL Server versions.

Database Server Minimum System Requirements

• Processor – 2.0 GHz and 4 cores or faster

• Memory – 8 GB or more*

• Hard-Disk Space – 2 separate physical drives of at least 6 GB; one for data, and the other for transaction logs (SCSI drives w/9ms access or better and RAID strategy for fault tolerance recommended)

• Network Card – 100 / 1000 Mbps Ethernet, switched

*Specs apply for up to 100 concurrent users. Increased specs are required for 100+ concurrent users.

For client and server environments, EMS supports the following Windows versions:

Existing versions of EMS Web App must be manually uninstalled. Make sure to copy and save any files that have been customized.

The following information is necessary to successfully install the EMS Web App:

• Prerequisites
• EMS Database Server Requirements
• EMS Web Server Requirements
• EMS Web App Requirements
• EMS Web App (Mobile) Requirements

EMS Platform Services is a prerequisite for installing and using the EMS Web App. If EMS Platform Services has not yet been installed in your environment, validate the hardware and software requirements for EMS Platform Services.

If your organization uses EMS Kiosk App, EMS for Outlook, or SAML authentication, then EMS Platform Services is already running in your environment.

1. Before beginning the installation process, install or upgrade your EMS databases as outlined in the EMS Web App Installation Guide.
2. Installation will prompt you to enter a web server. Special setup guides are available for Windows Server 2008/2008 R2 Web Server Setup Guide and Windows Server 2012/2012 R2 Web Server Setup Guide.  
3. Install EMS Platform Services and connect EMS Web App to EMS Platform Services.

EMS Web App Requirements 

*= varies per application.

*URL Rewrite 2.1 for IIS needs to be installed on the web server.

EMS Web App (Mobile)

The September 2017 Release included a redesign of the EMS for Outlook add-in. This redesign included an enhanced user interface and streamlined functionality. Documentation for EMS for Outlook prior to the September 2017 Release is referred to as EMS for Outlook (Legacy) documentation.

Prerequisites

1. Uninstall older versions of EMS for Outlook.
2. The EMS Integration to Exchange Web Service must be installed and operational.
3. Install Platform Services.  

   To verify if the service has been installed, open a browser and enter the following:

   http://[ServerName]/EMSPlatform/ (replace [ServerName] with the name of your web server)

   Cloud format https://[domain].emscloudservice.com/platform

   The Platform Services Address will be required when running the EMSForOutlook.msi (see also: Exchange Server URL and EMS for Outlook Version Number).

4. EMS must be configured properly to activate the EMS for Outlook for each Outlook^® user. 
5. Verify that the required software is installed on your users’ workstations.

EMS for Outlook Requirements

Integration to Microsoft Exchange

The EMS Kiosk App—which requires EMS Platform Services—has specific requirements in addition to the general EMS server and database requirements.

Review the Hardware and Software Requirements for EMS Platform Services. Learn more about Platform Services.

Prerequisites for EMS Kiosk App

Prior to beginning the installation process, do the following:

• Install the EMS database server, web server, and EMS Platform Services. When installing, ensure the EMS Kiosk App system requirements are met.
• All application components must be on the same EMS version.

Before installing the EMS Room Sign App, make sure you meet the following requirements based on your software version:

• Installed and configured EMS Desktop Client

• All previous versions of the EMS Room Sign App uninstalled

• 32 bit applications enabled within the application pools advanced setting

The following information is necessary to successfully install EMS Platform Services. See Also: Licensing Requirements.

As of Update 28, you are required to deploy EMS Platform Services with ASP.NET Core, instead of the HTTP Platform Handler.

Install the ASP.NET Core

As of Update 28, users are required to deploy EMS Platform Services with ASP.NET Core, instead of the HTTP Platform Handler.

1. Choose .NET Core version 2.2.6 (EMS Update 44.1.28+) or .NET Core version 3.1 (EMS Update 2020+)
2. In the right-hand “Run apps - Runtime” column, select Windows Hosting Bundle

   ASP.Net handler is a part of the Runtime and Hosting Bundle.