Install the EMS Check-in Notification Service
If you encounter issues starting the service, visit the Knowledge Base available in Accruent Access for a possible solution or contact Customer Support.
To install the EMS Check-in Notification Service:
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Verify the prerequisite software is installed.
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Download the EMSCheckInNotificationSetup.msi onto the server that runs the service.
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Double-click EMSCheckInNotificationSetup.msi. Follow the on-screen prompts.
We recommend that you accept the defaults. -
Within the Microsoft Windows Start menu, locate EMS Check-in Notification Service.
The EMS Check-in Notification Configuration dialog appears. -
Review and complete or change the following settings:
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Mode – type of authentication to the SMTP server
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SMTP Server – SMTP server name or IP address
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Use Gmail – select if the organization uses Gmail as their mail server
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Port Number – SMTP port (default = 25)
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Use SSL – select if your SMTP server runs under SSL
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User Name/Password – required if an authentication mode other than Unauthenticated is selected
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Email Interval – the frequency with which the system generates notification emails.
If the interval is set to 0 minutes, the service will not function. We recommend that the interval is set to 10 to 15 minutes.
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In the Databases section of the dialog, you can see a sample server and database (named ‘server’ and ‘database’). Select this entry, click Edit, and change the values to your EMS server and database name.
 (V44)/Installing EMS Check in Notification_1.png)
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In Notification Database > Database tab, complete the following:
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Server/Database – EMS server and database name
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EMS Authentication/Windows Authentication – the method of authentication to this database
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Email From – email address displayed in the From field of notification emails that are sent
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Enable Service Event Logging – activates Windows event logging
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After making your entries, click OK.
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Click OK again to save your EMS Check-in Notification Configuration settings.
