Release Notes (Version 44)

Note:

To keep your applications up-to-date, download and run the latest database patch, plus the latest builds for your installed applications. Both the database patch and the application builds are cumulative (all previous fixes are included in the latest build and patch we provide). We recommend that all EMS application components are kept up-to-date together.

Note:

For an overview of Version 44, see V44 What's New.

EMS release notes are organized by month:

  1. November 2018

  2. March 2018

  3. December 2017

  4. November 2017

  5. September 2017

  6. August 2017

  7. July 2017

  8. May 2017

  9. March 2017

  10. January 2017

  11. December 2016

  12. October 2016

  13. September 2016

  14. July 2016

  15. June 2016

  16. May 2016

  17. April 2016

  18. March 2016

  19. February 2016

See Also:

November 2018

Release Date

Patch Number

Build Number

November 1, 2018

 

 

EMS Database

Area

Description

Time Zone

Incorrect Start Date for Brasilia Time Zone DST

The start date for Brasilia daylight saving time (DST) has changed to the first Sunday of November. The database time zone table (tblTimeZone) has been updated with the new DST start date for the Brasilia time zone (ID=53). All future bookings in buildings in the Brasilia time zone are being updated to reflect the new Brasilia DST start date.

Fix: Modified functionality so that the Brasilia time zone DST is appropriately updated in EMS applications and in all future bookings with buildings in the Brasilia time zone.

Internal Reference # 41665
(For EMS Internal Use Only)

March 2018

Release Date

Patch Number

Build Number

March 30, 2018

 

 

Virtual EMS (VEMS)

Area

Description

Visitor Information

 

Special Characters in Visitor Information Not Displayed Correctly in EMS Desktop Client When Generated from Virtual EMS 44.0

When users generate visitor information text with special characters in Virtual EMS 44.0, those characters displayed incorrectly when viewed in the EMS Desktop Client. An ampersand '&' was displaying as '&amp.'

Fix: Modified functionality so that all special characters display appropriately in Virtual EMS 44.0, as well as in the EMS Desktop Client.

Internal Reference # 30250
(For EMS Internal Use Only)

Estimated Count

Estimated Count Was Not Populating Automatically

The Estimated Count in Virtual EMS V44 was not reflecting the attendance that was being set by users.

Fix: Modified functionality so that the estimated count defaults to the same value as attendance.

EMS Internal Reference # 30287
(For Internal Use Only)

Dates

Unable to Select Dates for Sunday or Monday on Mobile Browser

Users received an invalid date message when selecting dates for Sunday or Monday.

Fix: Modified functionality so that users can book on any future dates, including Sunday and Monday.

EMS Internal Reference # 35737
(For Internal Use Only)

December 2017

Release Date

Build Number

Patch Number

December 21, 2017

44.0.263

2017.12.13.1

EMS Desktop Client

Area

Description

Notifications

No Show Notification Service Was Triggering Notification for Past Bookings

The NoShowRule was being triggered and notifications sent to Everyday Users for bookings that had been canceled or already ended.

Fix: Modified functionality so that no email is sent for bookings that have already ended.

Internal Reference # 31599

November 2017

Release Date

Patch Number

Build Number

November 30, 2017

44.0.089.90

44.0.19000.2017.11.17.0

Virtual EMS (VEMS) 

Area

Description

Calendar

Calendar Issues with VEMS on IE 9

Users trying to create a reservation in VEMS using Internet Explorer 9 were experiencing issues with the Calendar picker. The times list remained even after choosing a time, prohibiting users from completing the rest of the fields to create their reservation. 

Fix: Modified functionality so that users can complete their reservation.

Internal Reference # 33273

 

September 2017

Release Date

Patch Number

September 29, 2017

2017.09.25.0

Virtual EMS (VEMS) 

Area

Description

Create Reservation

Attendee-Type Category Applied Incorrectly

After configuring and adding an attendee-type category to a building in EMS Desktop Client, the attendee-type category (such as Visitors) was being added in EMS Web App to buildings that were not associated with the attendee-type category.

Fix: Modified functionality so that when users add an attendee-type category (such as Visitors) to a reservation, the attendee-type category is only added to buildings that are associated/configured/set up with the attendee-type category in EMS Desktop Client.

Internal Reference # 32294

EMS Desktop Client 

Area

Description

Time Zone

Time Zone Was Missing for La Paz, Baja California Sur Mexico

The Daylight Savings Time did not exist in the system and not applying correctly to the GMT time zone.

Fix: Modified functionality so that the Daylight Savings Time is applied correctly. 

Internal Reference # 32937

 

August 2017

Release Date

Patch Number

VEMS

EMS Desktop Client

August 31, 2017

44.0.0.201708090

44.0.088.89

2017.08.01.0

EMS Desktop Client

Area

Description

SIS

Updated Child Cross-Listed Courses (SIS) Were Not Synchronizing Changes to EMS 

Cross-listed course locations in the SIS are being bounced back to the parent location on auto sync.

Fix: Modified functionality so that cross-listed course locations do not pull from parent when Requires different room is selected.

Internal Reference # 29261

Virtual EMS (VEMS) 

Area

Description

Web Process Templates

Web Process Template Assignment Error on First Login

Users in "activate on login" status that were assigned web process templates that were also flagged as "available to new everyday users" were receiving an error at first login.  

Fix: Modified functionality so that users were not receiving an error at first login.

Internal Reference # 27089

Cannot Add Override Description Room to Video Conference WPT

Users received the error message, "The location you selected is not available for all of your dates," when choosing to override room description in a Web Process Template.

Fix: Modified functionality so that users can add a room without an error.

Internal Reference # 28012

 

July 2017

Release Date

Patch Number

VEMS

EMS API

July 31, 2017

201707100

44.0.085.86

2.0.0.7

Virtual EMS (VEMS) 

Area

Description

Create Reservation

Unauthenticated User

Unauthenticated User and Building Hours

Customers were not able to book a space at the opening time of the building due to the 15-minute setup time; however, once a user logged in they were able to do the opposite. Users should not be able to book a space due to the building hours. 

Fix: Modified functionality so that users cannot book the space due to the building hours. 

Internal Reference # 28248

Building Hours Violation Not Working for Unauthenticated Users 

Unauthenticated users who created a reservation with a start time that violated the building's hours of operation did not receive a violation of building hours error message. 

Fix: Modified functionality so that unauthenticated users choosing a start time that violates the building's hours of operation receive an error message. 

Internal Reference # 29832

My Booking Page

Check In Was Not Disappearing from My Booking Page

Once the booking ended in the Mobile Virtual EMS page, the check in icon should have disappeared. 

Fix: Modified functionality so that the check in icon disappears after the booking ends. 

Internal Reference # 30220

EMS API 

Area

Description

API Call

Booking Cancel Issue

The error, "Invalid URI: The URI is empty," was being generated when the API call, EMSAPI UpdateBooking, was used on a booking made in the EMS for Outlook plug-in.

Fix: Modified functionality so that no error is received.

Internal Reference # 25389

 

Release Date

Patch Number

VEMS

July 14, 2017

2017.05.17.0

44 - 44.0.085.86

Virtual EMS (VEMS) 

Area

Description

Create Reservation

When a Required Field Was Left Blank, Error Read As "Undefined"

While creating a reservation, users who left a required field blank (e.g., Event Type) were receiving an "Undefined" error message instead of alerting the user that the field needed to be completed. 

Fix: Modified functionality so that an error message includes the correct verbiage to alert the user that the field needs to be completed. 

Internal Reference # 27583

 

May 2017

Patch Number

API

EMS Desktop Client

EMS Kiosk

EMS Floor Plans

2017.04.17.0

2.0.0.5
(updated overlay)

44.0.254

44.0.0.266

44.0.009.56

EMS API 

Area

Description

EMS API

GetGroups API Call Not Returning Groups That Have Email Address Set To NULL

The GetGroups API was not returning groups that had blank email addresses, so for example importing a list of users might have been missing those with no email addresses. 

Fix: Modified functionality so that groups with blank email addresses are returned by the API call.

EMS Desktop Client 

Area

Description

User Activity

Users With Matching Booking Templates Showed as Duplicates In Active Users Log

When user name matched the name of an assigned booking template, this caused duplicate listing in the active user log (under System Administration > Tools > Active Users).

Fix: Modified functionality so only the user name is listed in the Active Users log.

EMS Campus 

Area

Description

Booking History

Slow Performance for Events With Extensive History

Clicking the Booking History tab for events with extensive records resulted in extremely slow performance.

Fix: Modified functionality to resolve the loading performance so the delay no longer occurs. 

27716: split to V43 and V44

EMS Room Wizard 

Area

Description

EMS Room Wizard

Adding a Room May Cause "You have reached your maximum room count of 0" Error

Some customers experienced this error and had to re-enter their EMS Room Wizard license. 

Fix: Modified functionality so that the error no longer occurs and customers can add new rooms as expected. 

Bug 24529; Split for V43 and V44 

 

March 2017

Patch Number

EMS Kiosk

VEMS

2017.02.06.0

44.0.0.263

44.0.084.85

VEMS (Virtual EMS) 

Area

Description

Service Only Request

Submit Button Missing For Service-Only Requests

When users requested a service-only meeting with an override description room and at least one associated service, once they had completed the "When and Where" section and clicked the Get Services button, the Submit button ceased to display.

Fix: Modified functionality so that the Submit button displays as expected during the booking process regardless of service requests. 

27105

EMS Desktop Client 

Area

Description

Floor Plan Utility

Selected Floor Not Saved When Placing Multiple Floor Map Indicators

When users selected a floor and placed a floor map indicator, then saved, and started to place another indicator, the floor selection was not saved. 

Fix: Modified validations to ensure that the last floor the user chose is saved such that when dragging or clicking to map another location, the user does not have to re-select the floor. 

26323 not clear if this belongs here

EMS Kiosk 

Area

Description

Check-In

Locate a Person From Check-In Window Incorrectly Triggers Check-In

When users searched for a person from the check-in window, the person was incorrectly checked into the meeting. 

Fix: Modified validations to ensure that searching for a person from this window does not automatically check them in. 

27256 V44 fix only Requires new build; split to 9 V44.1, see here 

EMS for Outlook 

Area

Description

Edit Reservation

Forwarding Caused Error

When users attempted to forward a meeting using the EMS for Outlook add-in, the error "You will have to save before you forward" presented although they had not edited the event.

Fix: Modified validations to enable users to forward meetings with no error.

25693 V43 and V44 (split from V44.1 Update 8: 19004,  25698)

Services

Adding More Services Caused Error

When users added more services to an existing event, the error "column TimeEventStart does not belong to table Table7" occurred.

Fix: Modified validations to allow more services to be added without causing the error.

25703 V43 and V44 (split from V44.1 Update 8: 22604)

Calendar

Calendar Grid View Absent for Video Conferences, Missing Buildings And Available Rooms

When users booked a meeting using a video conference template, the grid view was empty and if users also filtered by feature, buildings were not listed on the left, and available rooms were not listed in the grid.

Fix: Modified the display to show the Schedule view including buildings and available rooms for video conferences.

25708 V43 and V44 (split from V44.1 Update 8: 23902, 15536, 12740)

Notifications

Notifications Sent Incorrectly

When users booked an event and left the Event Type field blank, or booked an event that required User Defined Fields, and the user clicked Save/Send after attempting to resolve multiple required field issues, notifications were incorrectly sent to attendees before all required information was complete.

Fix: Modified validations to prevent notification triggers until all required fields are successfully completed and the event has been booked.

25702 V43 and V44 (split from V44.1 Update 8: 13143, 20811)

 

January 2017

Patch Number

Build Number

EMS Kiosk

VEMS

2016.12.13.0

44.0.248

44.0.0.262

44.0.082.83

 

VEMS 

Area

Description

Help Link

Help Links to Incorrect URL

The Help link from the application took users to the EMS Software home page instead of the VEMS documentation.

Fix: Modified the URL to properly take users to the documentation page.

17895 V44 only

Browse for Space

Buildings and Rooms Shown in Server Timezone for Guest Users

When unauthenticated users browsed for space in buildings or rooms in a different time zone, calendars showed in the server time zone rather than the users' local time zone.

Fix: Modified validations to show space availability in the user's local time zone.

25484 V43 and V44

Mobile

Misspelling On My Bookings Page

The mobile My Bookings page had a misspelling, "Betwen" instead of "Between."

Fix: Corrected the misspelling.

24022 V44 and V43

Services

Service Cutoff Period Not Observed During Edit

When users changed the date/time for a room request such that it was outside the cutoff period for a service such as catering, they were still able to add the service.

Fix: Modified validations to enforce the service category cutoff period so users cannot add a service outside the cutoff period.

24656 V44 and V43

Filters

Features Filter Absent For Video Conferences

When users booked an event using a process template that enabled the features filter to display, and changed the booking to a video conference, the filter no longer displayed.

Fix: Modified functionality to ensure that the filter displays as expected for video conferences.

25322 V44 and V43

 

EMS Desktop Client 

Enhancements 

Description

Time Zone and Daylight Savings Time Updates

Updated time zones to reflect new decisions by those cities to use their own time zones, or to not observe DST: Baku,Casablanca, Haiti and Easter Island.

25514

Fixes 

Area

Description

Edit Booking

Error When Editing Date/Time for Multi-Location Exchange Web Booking

When editing the time or date of a booking on a multi-location, Exchange-enabled reservation that had been created in EMS Web App, the error "Cannot find stored Procedure:ems_RES_GETPAMLocations" occurred.

Fix: Restored the missing stored procedure so that the error does not occur.

25524 V44 and V43

Reports

Daily Query Included Tomorrow's Bookings

When users ran a daily query report that included Booking Event Start and Booking End Display Fields, the report included both the day it ran for and some of the next day's bookings.

Fix: Modified functionality so that the report includes only data for the day reported.

25401 V44 and V43

Automated Reports Option Absent From Main Menu

This menu option was not available under Reports > Automated Report Delivery.

Fix: Modified the display to show the Automated Reports option on the right side of the main menu under Reports > Automated Report Delivery. 

25877 just V44

Notifications

Notifications Not Triggered For Changed or Deleted Service Orders

When users created, changed, or canceled a service order that had a notification rule to only send an email (without posting to the dashboard) for changes to services, notifications did not occur.

Fix: Modified functionality so that notices now generate as expected.

 25579 just V44

Services

Hourly Minimum Price Calculated Incorrectly

When hourly resources had a minimum hourly rate, the amount was not correctly calculated during the process of adding them to bookings.

Fix: Modified validations to properly set and calculate the minimum price. 

25559 V44 and V43

Categories on Setup Worksheet Duplicated

When users used a setup worksheet to generate a report that sorted "by date by reserved time", categories were duplicated when they had separate services.

Fix: Modified import sequence for setup worksheet so that resources now show in chronological and category groupings that do no duplicate for each service.

25512 V44 and V43

 

EMS Campus  

Area

Description

Dashboard

Slow Performance for Course Updates

Publishing courses on specific terms resulted in extremely slow performance.

Fix: Added an index to the term table to resolve the loading performance so the delay no longer occurs. 

25513

 

EMS Kiosk 

Enhancements

Area

Description

Check In

Streamline Meeting Checkin

Modified functionality to streamline user actions when logging into EMS Kiosk and checking into meetings. Now, when users swipe a badge or otherwise log into the application, they are taken directly to a list of their events; if they have an upcoming meeting within the check-in time frame in a room that requires check-in, they are automatically checked in. Additionally, when users create a meeting from the Check In window, they are automatically checked into the meeting.

26571 and 26572; content see here

New Booking

Enable Meeting Duration To Be Set By Number of Hours or Specific Time

Created two new parameters, "Booking Duration Set by Specific End Time or Number of Hours" and "Number of Hours for Booking," to enable administrators to set Kiosk parameters so that users can specify meeting duration by number of hours rather than by a specific end time. 

26262

Fixes 

Area

Description

Login

Backspace Reverted User Logout

After a user logs out of Kiosk, the next user can still operate under his or her account by clicking the Back button.

Fix: Modified functionality to ensure that once a user logs out, clicking back takes the user to the default Kiosk log in page.

Bug # 26260 V43 and V44

 

December 2016

Patch Number

Build Number

EMS Kiosk

VEMS

EMS API

2016.12.06.0

44.0.244

44.0.0.256

44.0.74.75

2.0.0.5

 

VEMS

 

Reported Issue

Issue Resolution

Parameters

Exclude Weekends Parameter Not Enforced

When the Exclude Weekends from Data Calculations parameter was set to Yes in EMS Desktop Client, weekends were still included in calculations for VEMS.

Modified validations to ensure that the parameter is properly enforced to exclude weekends.

Bug #13202 44 only

Translations

French Swiss Language Resets Room Search to 2016

When users changed the language to French Swiss and searched for space for dates in January, 2017, the search results reverted to 2016.

Modified functionality to ensure that language settings do not affect the date on which a room search is performed.

24752 44 only

Security

Security Vulnerability

Security vulnerabilities were identified in the javascript.

Updated the jQuery JavaScript Library to a version higher than 1.4.4,  and the jQuery UI Library to a version higher than 1.8.17.

23276, 23858

Log In

Wrong Password Presents Error 404

Logging in with an incorrect password and n closing the prompt message to enter a correct password took the user to an error 404 page.

Modified validations so that users are redirected to the login page. 

24861 44 only

New Reservations

Incorrect Building Hours Violation for Overnight and Recurrent Meeting

When users attempted to book space starting on one day and ending on the next (overnight), or they attempted to book a recurrent meeting, the booking failed due to a building hours violation.

Modified booking rules validations to ensure that bookings succeed even when recurrent or spanning midnight.

24687, 23981

Browse for Space

Daylight Savings Time Ignored in Room Search

When users browsed for space and selected a room after Daylight Savings Time began, the search results showed times that were one hour off.

Modified validations to ensure that Daylight Savings Time is enforced in room search results. 

24104 44 only

New Booking > Booking Details > Services

Setup Count Changes Not Copied for Services

When users changed the number of attendees or changed rooms, the change was not copied to related service orders as expected based on parameter and template settings

Modified validations to ensure that when attendance count or rooms are changed, users will be prompted to also save changes to affected service orders, and services that are not available due to the edits are removed from the reservation. 

24422 44 only

Video Conferences

Video Conferences Not Shown As Booked on Calendar

Some video conference rooms did not immediately show on the calendar view as booked and the bookings presented the message, "One of the resources is unavailable."

Modified the display to show these rooms as booked and to not present the message when inappropriate.

23237 44 only

Recurring Meetings > Reservation Details > Add Services

Service Category Attendees Not Added to All Recurrences

When adding attendees to a service category for a recurrent meeting, they were only added to the first booking.

Modified functionality to ensure that adding attendees to a service category affects all bookings for recurrent meetings. 

24274 44 only

EMS Desktop Client

Enhancement

Area

Description

Time Zone Enhancement 

Update to Remove Daylight Savings Time from Turkish Time Zones

Modified time zone definitions throughout EMS to account for the Turkish government's decision to no longer observe Daylight Savings Time.

24003

Fixes

Reported Issue

Issue Resolution

Performance

Database Slowness

Browsing on VEMS had very slow performance and timed out due to two stored procedures:

  1. vems_ReservationSummary_LoadData 
  2. ems_RES_UserDefinedFields

Modified the stored procedures so that users no longer experience slow performance.  

Bug #23647

V44 only

Reservation Book

User Access for Combo Rooms Not Observed

Bookings for combo rooms and their components did not display as intended when users did not have access to combo rooms but did have access to component rooms: the Reservation Book displayed the booking to these users as if it were in one of the component rooms in the combo when it should have displayed as being in all the component rooms for which the users had been assigned access.

Modified validations to ensure that users who do not have access to combo rooms will see the booking in the appropriate component rooms in the Reservation Book. Additionally, modified the display so that these users can see when combo and component rooms are blocked. 

25007

Dashboard > Notifications

Dashboard Indicator Stays Incorrectly Red for Event Coordinators

When Event Coordinator users were removed from a Notification Rule, the flashing indicator on their dashboard remained red although there was no notification on the dashboard.

Modified the dashboard indicator to accurately reflect the latest changes to Event Coordinators' notification rules. 

23943, V44 only

Configuration > Everyday User Applications > Everyday Users

Filtering By Both City and Process Template Fails

When searching for Everyday Users, with the "Everyday Users linked to Groups via External Reference" parameter turned on, filtering results by both City and Process Template returned a list of all records.

Modified the list to filter correctly.

23916

Configuration > Facilities  > Rooms

Non-Admin Users Unable to Set Room Request/Reserve Preferences on Booking Templates

When non-administrative users configured rooms, the Web Process Template tab was unavailable.

Modified the Room Configuration page to enable the Web Process Template tab when expected.

23928

Notifications

Notifications Not Triggered for Date/Time, Status, or Room Changes

When users changed dates or times, status, or room for events that had notification rules to email participants such as event coordinators, and there were additional notification rules for the events set to monitor other status changes, the date/time change notifications did not occur.

Modified validations to ensure that notifications are sent to participants as expected.

25241

Services

Resources From Setup Worksheet Out of Order

When users used a setup worksheet to add resources to bookings, they were listed in the wrong order and groupings.

Modified import sequence for setup worksheet so that resources now show in chronological and category groupings.

25184

Automated Reports Service

Automated Reports Service Not Running

The service for version 44 was not starting.

Group Distribution Lists Skipped

Automated reports incorrectly excluded group email lists when the user did not manually enter them.

Modified the service to start as expected.

23401

Modified the service to search and find distribution lists by name.

24642

EMS Campus

Reported Issue

Issue Resolution

Academic Book

Instructor View of Courses Unavailable When Listing All Subjects

When users navigated to the course view for a specific instructor and included all subjects, the view was empty.

Modified the view to show all courses for an instructor in all subjects as expected.

Bug # 25096

Cross Listed Courses

Changes to Cross-Listed Courses Not Updated After Synch

When users changed multiple cross-listed courses that had a single parent reservation, their changes were not updating in the EMS database after the first synchronization.  

Modified the SIS updates so that these changes update in the EMS database. 

22835

Publish Courses

Cross-Listed Courses Missing Info, Slow Performance

When users published a term that included cross-listed courses, conflict handling caused slow performance, errors, and the courses were missing course dates.

Modified conflict handling so that data is published efficiently and the issues no longer occur.

25105

Cancellations

Canceling One Meeting Pattern Updates Course Status Incorrectly

When users canceled one meeting pattern for a published term that had more than one meeting pattern, the reservation status incorrectly changed to Canceled.

Modified validations so the reservation status remains Confirmed as long as one confirmed meeting pattern exists in the course.

25106

Campus > Tools > Wizard > Delete Items

Error Occurs Incorrectly When Deleting Service

When users deleted services from rooms using the Delete Items wizard, an error presented although the deletion was successful. 

Modified the display so the error does not present when deletion is successful. 

24016

EMS Kiosk

Reported Issue

Issue Resolution

Security

Web Traffic Security Vulnerabilities

The web application sent non-secure user and session information (cookies) during encrypted (SSL) sessions.

Added validation to all calls and added verb tampering redirection to prevent non http or Get calls from being made to Kiosk.

Bug #23979

Translations

Bookings Fail in Slovakian

Users were unable reserve a room using a profile with default translation in Slovak.

Modified functionality to ensure that bookings succeed using Slovakian translation.

23907

EMS APIs

Build

Reported Issue

Issue Resolution

 2.0.0.5

Some customers required additional support when integrating with third-party room signs that required combo room information.

25284

Added the see GetBookingHistory API call, which provides the combo room information including Room ID to support  additional room-sign integration. 

 

October 2016

Build Number

44.0.41.60

 

PAM

Enhancement

Added extra logging for Auto discover.

 

September 2016

Patch Number

Build Number

EMS Kiosk

VEMS

2016.09.08.0

44.0.235

44.0.0.254

44.0.072.73

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

Browse for Space > Edit Filters

When users changed room search filters and then no rooms matched the updated filter, users could not proceed with their task.

Enhanced the interface by adding a message explaining the situation to the user, and added functionality such that the filter resets after the message displays so that the user can continue to search for rooms.

Bug 22396

End Now & Check In Buttons

When users modified a room definition after making a reservation to remove the option for End Now or Check In, the buttons still appeared (although they were unclickable).

Modified the interface so that once users turn off the End Now or Check In options for a room, the buttons no longer appear. 

Bug 22769

New Booking > Add Services

When adding services for a booking where Setup Count was defined by the administrator to be the same as the headcount for services, the value for Attendance was still being carried over.

Modified functionality to carry over the Setup Count in this situation when adding services. 

Bug 22871

EMS Desktop Client

Build

Patch

Reported Issue

Issue Resolution

EMS Desktop Client > Room Utilization Report

The report was showing bookings on holiday dates.

Modified the report to exclude bookings on holiday dates.

Bug 21783

EMS Desktop Client > Email Confirmations

When sending email confirmations with systems that had the "Display Messages as HTML" option activated, digits to the right of decimal were missing from the emails.

Modified email triggers so that digits are no longer omitted from email confirmations in this situation.

Bug 17233

EMS Desktop Client > Campus > Course Updates

Viewing course updates on the dashboard caused slowness.

Modified functionality so that users no longer experience slowness in this scenario. 

Bug 21145

NA

NA

CISCO TMS Service

When users selected one of the bookings in the Cisco TMS Activity window and then clicked the Retry button, the following error occurred: 

Conversion from string "Default" to type 'Integer' is not valid.

Modified the screen overlay so that the error no longer occurs and the Retry button works as expected.

Note:

This fix is delivered as a new DLL and a new overlay script.

Bug 17826

Web Deploy Only > Create New Department

When creating new departments without logos, the error "Value cannot be null. Parameter names" occurred and prevented users from completing the task.

Resolved issue so that users can now add departments without logos.

Bug 20211

Upgrade from V43 to V44 (Event Coordinators Only)

When upgrading to V44, Event Coordinators experienced slow performance. 

Resolved issue so that upgrade does not produce slow performance.

Bug 23062

EMS Kiosk

Build

Patch

Reported Issue

Issue Resolution

EMS Kiosk > Log In via LDAP

Users were unable to log in to EMS Kiosk when their system was set to use LDAP authentication.

Modified validations so that users can now successfully log in to EMS Kiosk using LDAP Authentication

Bug 22869

EMS Kiosk > Booking Check-In

The Check In button was missing from the Locate Person page.

When checking into a reservation from the Make Reservation page, it appeared to hang and then the user was redirected to the main page.

Modified the display to show the Check In button so users can now check in to meetings from Locate Person when the option is configured.

Modified functionality so that users' check-ins now succeed and the My Reservation page is refreshed such that the check-in option no longer shows for that reservation.

Bug 17854

Bug 22861

EMS Kiosk > Home Screen

The EMS logo was cut off. 

Users can now see the EMS logo.

Bug 15517

EMS APIs

Build

Patch

Reported Issue

Issue Resolution

Running update calls on the following APIs produced an error:

  • API_EMS_CreateReservation

  • API_EMS_CreateWebRequest

  • API_EMS_CreateWebUser

  • API_EMS_EditReservation

  • API_EMS_EditWebUser

  • API_EMS_GetWebUserDetails

  • API_EMS_GetWebUsers

  • API_EMS_UpdateWebUserOptions

Modified functionality so the update runs successfully. 

Bug 22721

 

July 2016

Patch Number

Build Number

VEMS

2016.06.27.0

44.0.229

44.0.064.65 (Fixes for Virtual EMS are applied through the patch.)

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

Authentication to VEMS via SAML

After upgrading to V44, users were unable to log into VEMS via SAML. This occurred because customer settings for SAML authentication for remote access were not properly carried over during the upgrade process.

Modified functionality to ensure that remote users can successfully authenticate as in previous installs.

20238 redacted

Booking Start Times

Booking start times displayed as 60 minutes off for the cities of Luanda, Santiago, and Lagos. This was due to an incorrect minute calculation based how time zones were calculated in a lookup table in VEMS.

Modified the table containing timezones so that differences in time zones for these locations are correctly calculated and display properly in VEMS.

Bug 20855

EMS Desktop Client

Build

Patch

Reported Issue

Issue Resolution

Authentication to EMS via LDAP SSL

When using LDAP SSL to sign on to the EMS Desktop Client, issues occurred with authentication.

Modified functionality to ensure that users must authenticate when logging in via LDAP SSL.

Additionally, enabled functionality as described in see this topic so that users (even with EMS Web Deploy) can change the server and database they connect to by right-clicking on the About EMS Enterprise or Version # option on the sign-in window.

20303, 20339

 

June 2016

Patch Number

Build Number

VEMS

EMS API

EMS Email Notification Service

2016.06.03.0

44.0.227

44.0.060.64
(Fixes for Virtual EMS are applied through the patch.)

2.0.0.2

43.0.385

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

New Reservation>Room Details>list or grid view

When creating a reservation by accessing room availability from Room Details and viewing in list or grid view, the billing code did not show even when the room was set to require users to enter a charge code. 

Resolved the issue so that charge codes properly display in the room details regardless of view or path user followed during the booking process. 

19284 & 19125 (V44) 

19285 & 17908 & 19283 (V43)

Edit Booking

When editing an event that had booking rules to allow new bookings after a specific date, and the event was later than the current system date, the following error occurred:

"You have violated the first rule."

Modified functionality to properly compare the event date against the booking rule and the error no longer occurs.

19347 (V44)

17100 (V43)

EMS Desktop Client 

Build

Patch

Reported Issue

Issue Resolution

Edit Reservation > Virtual tab

When editing a reservation in a new Reservation Wizard session on systems that used LDAP, and assigning a web user to the event, EMS could throw an error or the user's web process templates might not display in the dropdown if that user was not part of an LDAP group, even if the user had been properly linked to the templates. This was due to validations during new Reservation Wizard sessions against LDAP-enabled databases.

Changed validations to allow non-LDAP web users to be assigned during new Reservation Wizard sessions so the error no longer occurs and their authorized web templates are available.

17627 & 17681 (V44)

17884 (V43)

EMS API > AddWebUser

When using the API "AddWebUser" to add web users to the database, validations did not check that the customer had enough licenses for all products, such as EMS Campus, Enterprise, District, and Legal. The API was only checking licenses for EMS Workplace.

Changed the API to validate licensing for all products where web users must be licensed.

19682

EMS Web Deploy Login

When upgrading using the see web deploy method to push updates to workstations, customers wanted the option to connect to a different database.

Enhancement

Added an option at the login screen to change databases (by right-clicking the "About EMS" link. 

20339

Russian Timezones

Booking in some Russian timezones did not reflect that they no longer user daylight savings time. Zones affected: Baku, Ekaterinberg, Kyiv, Togliatti.

Updated timetables in EMS to ensure that the new timezone settings appear in all areas of EMS.

20694 (V44) and 20048 (V43)

EMS Campus

Build

Patch

Reported Issue

Resolution

Academic Browser > Get Data

Some information on the User Defined Fields (UDFs) tab in Course Details was incorrect. This was due to how EMS was synchronizing two different academic terms on two (respective) databases. If the user changed course information in the UDFs on one, the edits were incorrectly overwriting similar values on the other database. The synchronization logic was not properly comparing the database domains and academic terms.

Changed how data is synchronized so that values that have different database domains and academic terms do not overwrite each other.

15750 (V44)

EMS Glance

Build

Patch

Reported Issue

Issue Resolution

     ☒

   ☐

Glance displayed the booking group and event name by default. Users could designate a booking as private by configuring a status in the EMS Client. Only this single status could be used to designate a private booking.

Enhancement. ​It is now possible to designate a private booking with 'Event Type' as well as status. This enhancement provides more flexibility in configuring EMS Glance.

Note:

Requires latest Ems.Glance.dll and EMS Glance web installer

18861

 

May 2016

Patch Number

Build Number

Virtual EMS

2016.05.16.0

44.0.220   

Fixes for Virtual EMS are applied through the patch.

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

My Account>Edit My Account>Delegates. When searching for existing delegates to act as, the following error occurred:

"Unhandled callback searchfordelegates"

Changed how the database locates delegates in the EMS Desktop client so that they are successfully located from VEMS and the error no longer occurs. 

18595 and 14365

New Recurring Meeting>Add to my calendar. 

When creating a recurrent meeting and adding it to the user's Outlook calendar, and then using the EMS Desktop Client to change the room, the new location did not show the update in the user's Outlook calendar when opened "in series" rather than as "This Occurrence." 

Modified how changes to the booking update in Outlook so that the room change displays properly in the "in series" view.

18657

My Account>User Options> My Favorites. 

When setting favorites and filtering by buildings>floors, all floors were displaying regardless of the filter setting. 

Modified functionality so that the filter is properly applied and only appropriate information displays. 

18658

Browse>Browse for Space. 

When viewing bookings from the grid view, bookings made in the EMS Desktop Client with "info only" web process templates did not display although they displayed in the list view.  

Modified functionality so that this type of booking properly displays in the grid view.

18897

Reservation Wizard.

When booking without a template, the Reservation Wizard incorrectly listed booked rooms as available.

Modified validations so that searching for rooms properly filters out unavailable rooms.

EMS Desktop Client

Build

Patch

Reported Issue

Issue Resolution

New Reservation>Add Services>Selections

During the reservation process, when making changes to Selections on the SOD level, the History tab was not displaying the user's changes.

Modified functionality so that changes to this type of service order correctly update on the History tab.

14523

Upgrading database using script. 

When upgrading this way instead of using the server installer.exe, some WebText records were improperly deleted.  

Changed how stored processes are updated during the upgrade to ensure that the WebText records are not deleted during upgrade.

18265

Configuration>Resources>Select a Resource>Groupings.

When users had EMS set to filter resource groups, the filter was not applied. For example, when creating a new reservation and adding new resources to a service order, the drop-down Grouping did not filter the list. 

Resolved how filters are applied to ensure that resource groupings are appropriately filtered according to user settings. 

18862

Sync Courses from SIS.

EMS was not properly syncing courses from SIS because a stored procedure was looking at the EMS Course Type ID instead of SIS Course Type ID.  

Changed Stored procedure to look at SIS Course Type ID and ensure that courses properly sync between EMS and SIS.

18977

Reports>Daily>Setup Worksheet

When users ran this report, their sort order settings for categories did not apply in some cases.

Changed the report generation logic to ensure that users' sort order settings are properly applied.

18210

When using the AddWebUser API to add users, the following error displayed even when the Web User Count was not exceeded. 

"Active Web User cannot be added. Web User count exceeded."

Modified the API to correctly compare the number of active users in the database to the set limit so that the error message only appears when appropriate.

18193

 

April 2016

Patch Number

Build Number

VEMS

2016.04.06.0

44.0.212

Fixes for Virtual EMS are applied through the patch.

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

NA

NA

Edit Booking. Changes to the room(s) for a recurrent meeting via Outlook did not update correctly in the user's Outlook calendar.

Changes to the location of a recurrent meeting in Outlook now properly update in the user's Outlook calendar.

12970

Custom Booking Script. Running a custom VBA script to book space bypassed several booking rules and enabled the script to book unavailable space.

Reinforced security validation to ensure that running such a script can no longer bypass any booking rules.

Login (LDAP). Logging into VEMS when configured to use LDAP SSL could result in the error, "User not found."

Changed LDAP SSL login validations to ensure that authorized users successfully authenticate and the error no longer occurs.

16949

Mobile VEMS. Attempting to access Mobile VEMS on a web browser resulted in the error, "There was a problem attempting to complete the action you requested. Please try again at a later time."

Resolved the issue so that users can now access Mobile VEMS with no errors.

17299

Reservations > Room Request. When making a new reservation, the Info tab on the Room Request page was unavailable when the Administrator disabled help text.

Resolved the issue so that the Info tab remains available during new reservations regardless of the help text setting.

17320

Mobile VEMS > My Bookings. Check-ins to a reservation on Mobile VEMS on the MobileBrowseReservations.aspx page did not display properly.

Modified the display to properly show mobile check-ins.

17422

Reservations > My Requests. Viewing My Requests caused slow performance when Administrator settings enabled web users to be associated with groups via external reference on larger databases (5M+ reservations).

Streamlined data processing so that performance is no longer slowed by this setting. 

13139

Reservations > Book an Event > Info tab.  Changes administrators made to web text for booking templates was not updating to display properly in Virtual EMS. This could result, for example, in no notes on the info tab for the booking.

Resolved the issue so administrators' latest changes to web text for booking templates display properly to Virtual EMS users. 

18227

Booking > Edit Attendee Email: When users added attendee's emails to a booking, the format of the email address was not validated unless services were also added to the booking, allowing bookings to be created with invalid email addresses.

Changed when email addresses are validated so that this occurs regardless of whether services are added during the booking process.

EMS Desktop Client

Build

Patch

Reported Issue

Issue Resolution

Reports > Daily > Event Schedule​ > Print Preview. Previewing reports on systems upgraded from V42 to V43 and then V44 could cause the error, "Error Invalid object name 'dbo.ems_vwBookings'."

Modified the script that generates the report preview to properly display the report and no longer throws an error.

16362

Reservations. When booking events in a different timezone than the Web Deploy Server, times in the Academic Book and EMS Navigator displayed incorrectly. 

Synchronized time zones between the client and the server to properly display in the user's time zone.

16489

File > Change Databases. Syncing with Campus databases using a SIS connection caused the system to hang and sync failed.

Resolved issue so that sync with Campus databases completes without delay.

17322

Reservation Wizard (with LDAP). After enabling LDAP in the client or in VEMS and restarting, using the Reservation Wizard for the first time to assign a web user or to edit a reservation caused errors and users' booking templates were unavailable.

Resolved the issue so that first-time Reservation Wizard edits after LDAP initiation do not throw errors and web user's booking templates are available.

17627 & 17681

Reports > Daily > Event Schedule​. Running sales reports with large date ranges and SODs threw an error. 

Changed calculations to compute the SOD totals properly and prevent the error.

16482

APIs. Additional APIs were requested as a feature enhancement.

Added the following APIs to the EMS API library.

  • AddServiceOrder: Allows new service orders to be added to bookings.

  • AddServiceOrderDetail: Allows new service order details (resources) to be added to existing service orders

  • UpdateServiceOrder: Allows for edits to service orders.

  • UpdateServiceOrderDetail: Allows for edits to service order details (resources).

  • DeleteServiceOrderDetail: Allows deletion of service order details (resources).

  • DeleteServiceOrder: Allows deletion of service orders.

  • AddReservation5: Allows reservations and bookings tied to a Web User, including Billing Reference/PO Numbers and setup count. 

  • GetCategories: Retrieves category information.

  • GetCategoryStates: Retrieves categories for the building ID entered.

  • GetResources: Retrieves active resource information for the category entered.

  • GetPricingMethods: Retrieves active pricing methods to use with Service Order.

  • ValidateBilling: Checks that Billing Reference, PO Number, or both are valid.

15148

EMS Campus

Build

Patch

Reported Issue

Issue Resolution

Optimization. Publishing term optimization scenarios with pre-assigned "TBD" rooms resulted in a "Scenario is invalid due to conflicts..." error even though the "TBD" room type should have allowed scheduling conflicts.

Modified validation to take into account the "TBD" room type and allow scheduling conflicts so that the error no longer presents.

17708

EMS Kiosk

Build

Patch

Reported Issue

Issue Resolution

Simultaneous VEMS and Kiosk Bookings. When a VEMS user and a Kiosk user both booked the same room at the same time, EMS failed to show the proper booking conflict error message, and enabled the Kiosk user to create the reservation in "Conflict" status and multiple users could check-in.

Modified validation so that bookings in conflict properly alert both users and do not allow the booking nor check-in.

16453 and 16527

EMS Email Notification Service 

Build

Patch

Reported Issue

Issue Resolution

 ☐

When users deleted a service order that had a notification rule in place, the system sent continuous emails in error. 

Modified how the system handles service order cancellations so that notifications are only sent once.  

20433

EMS for Outlook

Build

Patch

Reported Issue

Issue Resolution

Opening Outlook emails saved in a local folder more than once caused the error, "We can't open 'filename''. It's possible the file is already open, or you don't have permissions to open it."

Resolved the issue so that users can open locally saved Outlook emails repeatedly with no errors.

18163

Reservations > Services. Service items were visually not aligned with their descriptions.

Modified the view so that service items align with their descriptions.

14621

 

March 2016

Patch Number

Build Number

VEMS

44.0.197.0

2016.02.25.0

Fixes for Virtual EMS are applied through the patch.

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

Log In:  Logging into VEMS after upgrade to V44 could cause the error, "There was a problem attempting to complete the action you requested. Please try again at a later time."

Modified login functionality to ensure that key authentication succeeds and the error no longer presents on upgraded systems.

Virtual EMS Mobile: Check In functionality was not available in Virtual EMS Mobile when dealing with certain time zones, because the stored procedure did not account for GMT time.

Stored procedure has been updated to account for GMT time. Now able to use check in functionality in Virtual EMS Mobile.

Booking Templates: When a Web Process Template was set in EMS to not allow new bookings on or after a specific date, and then the Date, Time, or Room was changed for a booking based on that template in VEMS, the error "You violated your allowed booking window" presented even when the changes were not in violation. 

Resolved the validation so that the incorrect error message no longer appears.

EMS Desktop Client

Build

Patch

Reported Issue

Issue Resolution

Reports > Daily > Setup Worksheet: When running the setup worksheet categories were not being displayed unless the “Limit Bookings to those with Details in Selected Categories” was selected.

The Setup Worksheet will now run and show all the selected categories information without limiting to those in selected categories.

Reports > Statistics > Room Utilization: When running the report for a period of time that included a Holiday or Building Closure, hours when the building was closed were incorrectly displaying on the report. 

Holidays and Building Closures are accounted for in the Room Utilization report and no longer display on the report.

Time Zone: Brazil has two Time Zones, EMS only accounted for the Brazil Time Zone.

Brazil Summer Time Zone has been added to EMS to account for both Brazilian Time Zones.

Reports > Daily > Setup Worksheet: When running a Setup Worksheet with just UDFs and Notes, the report would have overlapping information.

The Setup Worksheet will no longer have any overlapping information.

Custom Queries: Running a custom query in the EMS Desktop Client without a database server connection caused the error, "a network related or instance specific error occurred while establishing a connection to SQL Server.

Modified data connections to ensure that this error no longer presents and custom queries successfully complete.

PAM Web Service: Application pool errors for PAM were crashing web servers: "The Autodiscover service couldn't be located". These errors occurred when an invalid email address was encountered.

Modified application pool  behavior so that it no longer causes web servers to crash.

EMS Navigator, VEMS Room Wizard:  When users moved a booking with a resource to a room that excluded those resources, they were not being alerted.

Modified field behavior on the EMS Desktop Client Navigator screen and on the VEMS Room Wizard to ensure that users are appropriately alerted that the room change was performed but that the resource is now unavailable. Resources remain in the booking with Quantity set to zero, highlighted in red to further alert users.

Billing > Invoices > Invoicing: Invoicing reports sorted by Subtotal or Grand Total were sorted incorrectly.

Resolved report sorting to correctly sort by Subtotal or Grand Total.

Web Security Templates: Client Web Security Templates had an "Allow Check-In/Check-Out" option that needed to be simplified to "Allow Check-In."

Modified the field behavior for Web Security Templates so that the option is simply for "Allow Check-In."

Custom Reports: Running custom reports could produce an error due to Daylight Savings Time. 

Modified how EMS handles Daylight Savings Time for reports so that the error no longer occurs and custom reports execute successfully. 

Service Order Notifications: Users were unable to add group email addresses to these notifications. 

Changed the Service Order Notification to allow group email addresses.

Sending Confirmations Hangs: Clicking the Confirm button to send confirmation caused slowness for some users.

Streamlined system validations to eliminate processing delays so that there is no slowness when users send confirmations.

Booking Check-In: This field was unavailable for some users. 

Included a recent fix to this issue in the March build to resolve the issue and ensure that the Booking Check-In field is available when appropriate.

EMS Campus

Build

Patch

Reported Issue

Issue Resolution

Campus: Running the Instructor Back to Back Report within a specified date range, all departments, course types, buildings, and room types selected would crash EMS.

EMS runs the Instructor Back to Back Report without any crashes or slowness pulling the data.

EMS Glance

Build

Patch

Reported Issue

Issue Resolution

Customers needed a wider range of resolution options to accommodate devices using EMS Glance.  

Added CSS files to enable the following resolution options:

  • 1920x1080

  • 1660x900

  • 800x600

EMS Professional

Build

Patch

Reported Issue

Issue Resolution

Installer: Upgrading from V43 to V44 via the EMS Professional Installer without first backing up the database caused an error,  "Error converting nvarchar to nvarchar". 

Modified validations so that the upgrade succeeds without presenting error.

EMS Mobile App

Build

Patch

Reported Issue

Issue Resolution

    ☐

  ☒

tblTimeZone (database table)

A custom script resulted in duplicate timezones in this table, and the following error occurred:

"An item with the same key has already been added." 

Modified the table to properly interpret custom scripts so that duplicate records are not created and the error no longer occurs. 

20310 (V44)
20307 (V43)

 

February 2016

Patch Number

Build Number

VEMS

2016.02.11.0

44.0.175

Fixes for Virtual EMS are applied through the patch.

 

VEMS

Build

Patch

Reported Issue

Issue Resolution

Login: Following an upgrade, users received an error when attempting to log in to Virtual EMS.

Logging into Virtual EMS no longer produces an error.

EMS Desktop Client

Build

Patch

Reported Issue

Issue Resolution

Reports: Running reports using the Display Messages as HTML feature for messages produced an error.

Reports can now use the Display Messages as HTML feature without error.

EMS Desktop Client Web Deploy: The EMS Desktop Client Web Deploy produced an error if configured to connect via HTTPS.

The EMS Desktop Client Web Deployment can now be connected through HTTPS.

EMS Professional Desktop Client Web Deploy: When an EMS  user attempted to log in to EMS Desktop Client installed via EMS Desktop Client Web Deploy, it would produce an error.

EMS Professional no longer produces an error after being installed via EMS Desktop Client Web Deploy.

EMS Professional Upgrade: The initial release of the EMS Professional Server Install was not upgrading the databases and instead produced an error message stating that the databases were already upgraded.

The EMS Professional Server Installer now upgrades the databases.

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