Conflict Resolution in EMS for Google Calendar

You may create a conflict if you drag and drop a meeting on Google Calendar outside of the allowed date range. When a meeting conflict exists, you'll receive a browser notification. If there's a booking issue, a red square appears over the EMS logo.

You can configure EMS to send you an email if there's a conflict.

1. Click the red icon.

   The Conflict Queue opens.

   • If the booking issue is a rule violation, an Edit button appears. Modify your reservation to remove the rule violation. Once the rule violation is removed, you can book your reservation.

   • If there is a conflict, a Find Space button appears. Select a different room to resolve the conflict and continue with your booking.

2. Click Find Space.

   A list of available rooms displays.

3. Click Book to choose a different room and resolve the conflict.

4. Click No Space Needed to continue without choosing a new room.

In EMS versions earlier than 35.2, the Find Space button appears as Resolve and No Space Needed appears as Skip.