Send Confirmations

  1. Open a reservation in the Navigator.

  2. In the upper right of the Navigator, click Settings > Confirmation Settings. 

    The Confirmation Settings dialog opens.

Confirmations

  • These are either sent out automatically after a booking is made in EMS Web App, or manually from the EMS desktop client.
  • They contain the date/time/resources for the booking that was created.
  • These usually go to end users so they know when their event is and if they owe any money.

Notifications

  • These are sent out automatically based on the filters on the notification rule:

    • There are five types of notification rules:

      Bookings

      Service Orders

      Anything On A VIP Event

      New Web Users

      User Defined Field

  • These are usually sent out X days before a booking.  They are triggered when a change occurs on a booking, service order, and so forth within that range of days.