Print and Export Group Information

You can print a variety of information for selected groups such as contact summary information, status exceptions, group import format information, and billing information, and you can also export a list of selected groups and the summary information for each group (type, name, address, and so on) to an Excel spreadsheet.

Print group information

  1. Search for the groups for which you are printing the information.

  2. On the Groups window, click Print. An options list displays

  3. Select the information that you want to print for the displayed groups.

    Option

    Description

    List

    Opens an onscreen preview of all groups (group name, address, phone number, email address, pricing plan, and status) that are currently displayed in the Groups window. The groups are sorted by group type.

    Contact Summary

    Opens an onscreen preview of all the contacts (group name, group phone number, contact name, and contact phone number) that have been configured for all the groups that are currently displayed in the Groups window.

    Status Exceptions

    Opens an onscreen preview of a list of groups that is derived from all the groups that are currently displayed in the Groups window that have any status other than OK. The groups are sorted by group type.

    Import Format

    Opens an onscreen preview of the required format for the tab-delimited file that is to be used when importing groups.

    A variety of options are available from an onscreen preview, including the options to print a hard copy of the information, to export the information to a .pdf, and to email the printed information. 

    Transaction Report

    See Generate an EMS Billing Report.

    Statements

    See Generate an EMS Billing Report.

    Voided Transaction Report

    See Generate an EMS Billing Report.

    Ageing Report

    See Generate an EMS Billing Report.

    General Ledger Distribution

    See Generate an EMS Billing Report.

Export a List of Groups to an Excel Spreadsheet

  1. Search for the groups to export to Excel.
  2. On the Groups window, click Export

    A Save As dialog opens for naming the file and selecting the location in which to save the file. (The file details the summary information—type, name, address, and so on—for each group.) By default, the file is named Groups.xls, and the file location is your Document Library, but you can change the name if needed, and you can also select a different location in which to save the file.

    After you name and save the file, you can preview the exported file.

To preview the file, Microsoft Excel must be installed on your EMS client.