Guest Requests Tab

The Guest Requests Tab displays requests for space that require supervisory approval. Such requests are submitted through the EMS Web App using process templates designated for unauthenticated users. An unprocessed request is in Pending status.

After your system administrator configures facilities (rooms, categories, services, and resources), they can configure special process templates for managed space. Managed space is meeting space that might require additional oversight and an approval process to finalize a reservation. For example, your organization might treat specialized space—such as a large banquet hall—as managed space to ensure that a supervisor approves any request to use it. Typically, managed space involves services, expenses, and invoicing that affect multiple stakeholders and departments. Templates designed for this model are typically assigned to everyday users of the EMS Web App. These templates are not available for EMS for Outlook users because Microsoft Outlook does not show the request status of such a reservation.

The Guest Requests Tab enables you to filter the list by status, building, and room. If you filter the list by Status or Building (on the left pane), select Refresh.