Authentication Options for EMS Desktop Client

Authentication is controlled by three factors. They must be configured correctly for the authentication to work:

  1. Login Credentials: The location where external LDAP/Windows/Portal credentials need to be entered in EMS software for each user.

  2. Enabled by: A parameter or checkbox that needs to be enabled for the authentication to work.

  3. Configuration Page: Where configuration and options are set for the authentication.

Integrated Windows Authentication

  • Login Credentials: Network ID field in desktop user account settings . Ensure the domain is included. For example, ems\username.

  • Enabled by: Always enabled unless LDAP is turned on.

  • Configuration Page: None.

LDAP

Accruent EMS supports LDAP as a single-sign-on solution for on-premise customers only.

  • Login Credentials: Network ID field in desktop user account settings. Note that external reference does not work.

  • Enabled by: Use Integrated Authentication Only EMS parameter set to Yes.

  • Configuration Page: The EMS Desktop Client pulls from the EMS Web App LDAP setup (apconfiguration.aspx page). There are multiple tabs. 

  • Other Notes: An EMS LDAP License is required for this to work. Client machines must have access to the directory server for this to work.