Configure Messages

Messages provide custom text for the headers and footers of confirmations, emails, and invoices. You can add a header message, a footer message, or both.

Use messages to provide information such as greetings, event instructions, or contact details. For example, you can create a message that thanks a group for its reservation.

After you configure messages, you can associate them with confirmations, emails, and invoices under Settings > Confirmation Settings > Email Options for a reservation or booking.

1. On the EMS menu bar, select Configuration > Other > Messages.

   The Messages window lists all messages configured in your EMS database.

2. Select New.

   The Message dialog opens to the Message tab.

3. Enter the message information.

   Field	Description
   Message	Enter a name for the message. The name can contain up to 50 characters, including spaces.
   Message Text	Enter the unformatted text for the message.

4. Select the Confirmation HTML tab, and then select one of these options:

   • Design: Use the available text options to format the message, such as spacing, line breaks, and capitalization. Design is selected by default.

   • HTML: Enter HTML code to control how the message appears in headers and footers.

5. Optional: Select Spelling to check the message for spelling errors.

6. Select OK.