Contacts Section

View contact information for assets that are attached to your work order. The list displays the associated technician or other resources as a contact for the selected asset.

The default page view is List view, which displays all information in a spreadsheet-like format. Card view displays the same items as blocks. You can switch between views on desktop platforms by clicking either the list or card icon located at the upper right of the list. Mobile phone and tablet devices only display Card view.

In List view, resize and reorder the columns, and sort them in either ascending or descending order.

Access the Contacts section from within various tabs.

The Contact list view includes the following columns:

• Resource: Unique identifier assigned to a contact. Resource numbers associate a resource with an asset, work order, time charge or material charge.

• Name: Resource first and last name.

• Phone: Resource's assigned phone number.

• Pager: Resource's assigned pager number.

View contacts associated with an asset

1. Go to the Assignments tab.

2. In Show contact for, select an asset number. If the work order has no assets, then Show contact for appears blank.

   If contacts are associated to the selected asset, the list updates to reflect your selection.