My Work Orders

On the Dashboard, the My work orders section > Main tab displays four tiles which show the number of work orders in each category.

Click each tile to navigate to the corresponding page displaying the list of work orders in that category. Each corresponding page offers both list and card views, along with the ability to change the position and size of columns, sort columns, use search filters, and access an Actions menu.

Filters

The My work orders section includes enhanced filtering capabilities that help you quickly locate and manage work orders based on key organizational and location-based criteria.

This filter overrides any assigned tile-level filters.

1. Click Filters.

2. In the Dashboard filters window, select the criteria to filter by:

   • Segment: Shows the current active segment.

   • Site: Select a site that's available in the selected segment.

   • Building: Select one or more buildings available in the selected site.

   • Location: Select one or more locations available in the selected building.

   • Assignee: Select an assignee.

3. Click Apply filters.

   Applies the filters to all tiles in My Work Orders. The selected filter tags display next to Filtered by.

4. To reset filters, click Reset.

In progress

These are the work orders assigned to you that are active and have a sub-status of Issued, indicating they are currently being worked on.

Past due

Past due work orders are flagged when they exceed their scheduled compliance dates. The system determines the due date using the following criteria:

• Schedule due by date is set and has passed.

• Work order is on a monthly or less frequent schedule, the last day of the month in the date available has passed.

• Work order is on a weekly schedule and the date available plus six days (at midnight) has passed.

• Work order is on a daily schedule and the date available has passed.

• Work order is meter-based and the last day of the month in the date available has passed.

Open scheduled

The system automatically generates work orders based on schedules for preventive maintenance, planned events, or inspections. These work orders are marked with a status indicating they are in an open state and are classified under types such as Preventive Maintenance (PM), Planned Event (PE), or Inspection (IN).

Open unscheduled

Includes all other types of work orders beyond scheduled tasks, such as service requests and corrective maintenance. These work orders have an open status and are not categorized as Preventive Maintenance (PM), Planned Event (PE), or Inspection (IN).