Admin Portal for Mobile - Password Management and Security

Use the Admin Portal to manage sign-in security for the FAMIS 360 Mobile experience. You can reset a forgotten password from the sign-in page and use session logs to troubleshoot login issues.​

Reset a forgotten password

1. Go to the Admin Portal: ​http://portal.apptree.io​.​

2. On the sign-in page, select Forgot Password.​

3. Follow the on-screen instructions to complete the reset.

4. Sign in with your new password.

   If you still cannot sign in, confirm that your account has been provisioned. Registration creates your portal user account but does not grant app access; access is provisioned after review and approval.

Security recommendations

• Use strong, unique passwords and do not share accounts.

• Grant the least privilege necessary when assigning roles.

• If you suspect systemic authentication issues, verify the environment configuration and service account usage. Most API calls use the user’s token; the service account is primarily used to fetch shared lists.​​