Visitor Users

The Visitor User page allows you to view all users that have Visitor security rights at a particular property to create a new user with visitor rights. Users can also be created on the Create a User page, but this page simplifies the process of creating a user with visitor security rights and allows you to view a list of all users with Visitor security rights that are associated with the selected property.

To open the Visitor Users page:

  1. Open the Administration Menu page.

  2. Under the VISITOR ADMIN heading, click Visitor Users.

    Information about your default property appears at the top of the page. A list of all existing users with Visitor rights at the selected property appears at the bottom of the page.

  3. To view visitor users at a different property, click Select Property and select a different property.

ClosedAdd a Visitor User

Adding a visitor user creates a named guest user account and gives him security rights to access the selected property. By default, the newly created user will have access to the default activity group and security rights to access the Visitor module's Visits and My Visitors pages.

To add a visitor user:

  1. In the User Name field, enter a login name for the user.

    This is the name that the user will enter to log on to the system, for example, ajohnson.

  2. In the Password field, enter a password for the user.

    Passwords are case-sensitive and can be modified by the user upon login.

  3. In the First Name field, enter the user's first name.

  4. In the Last Name field, enter the user's last name.

  5. In the Address 1 field enter the user's street address.

    Default values for the user's address, as well as the city, state, zip/postal code, and country, are taken from the selected property. On this page, only the first address field is displayed. If you want to modify other address values, you can do so on the Edit User page after the user is created.

  6. In the E-Mail Address field, enter the user's email address.

  7. In the Phone and Fax fields, enter the user's phone number and fax number.

    The phone and fax numbers are defaulted from the selected company.

  8. In the Default Space field, select the user's default space within this property.

    The default space is the one that is selected for this user, by default, on the Create Request page.

  9. Click the Select a Company link to select the company the user is associated with.

    You must select an existing company. If an appropriate company is not in the list, you can create a new company.

  10. Click ADD.

    The named guest user is added to the list at the bottom of the page. You can modify the user account by clicking either of the following links:

    • EDIT – Click this link to open the Edit User page and modify the user's account profile.
    • SEC – Click this link to open the User Security page and modify the user's security settings.

ClosedCurrent Visitor Users

The Current Visitor Users pane displays a list of all users (both named guest users and full users) that have visitor rights at the selected property. Controls above the user list can be used to locate a specific set of users.

  1. In the Search Name field, enter a value to search for users whose names contain the specified characters.

    This search is not case-sensitive.

  2. Click FIND.

    The user list updates to display only those users that match the specified criteria.

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